The ticket office will have the following changes to planned availability:
Saturday 10 October - Closed Monday 12 October - Closed
Tickets can be bought from the ticket machine or digitally
Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Goring & Streatley Passenger Assistance Meeting Point 0:
Ticket Office (Staffed station)
The ticket office is located in the main station building by platform 1.
Platform (When Unstaffed)
Make your way onto the platform. This station has driver only trains. GWR mobile assistance team will provide booked assistance.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Impaired Mobility Set Down
Set- Down / Pick up Point is available adjacent to the station entrance on Gatehampton Road.
Lift Details
Lift 3, Platform 4
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths at least 0.9m wide
Lift 2, Platform 2 & 3
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths at least 0.8m wide
Lift 1, Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths at least 0.8m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Goring & Streatley Passenger Assistance Meeting Point 0
Location :
Ticket Office (Staffed station)
The ticket office is located in the main station building by platform 1.
Platform (When Unstaffed)
Make your way onto the platform. This station has driver only trains. GWR mobile assistance team will provide booked assistance.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Meeting point: Ticket Office.
This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.
Step Free Access
A, Compliant step-free access to all platform(s)
Step free Category A station - Step free access via lifts and footbridge is available to all platforms.
This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Escalator Information, Induction Loop, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Airport
Find out more about links from GWR stations to airports.
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 97
CCTV : No
Free Parking : No
Find out more about car parking at this station.
Cycle Hire
No
Cycle Storage Cctv
Yes
Cycle Storage Location
outside main entrance to platfrom 4 and to platform 1
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
5 spaces
Note there is a cycle Pods pump and repair kit adjacent entrance to platform 1. Please note cycles can be carried on our trains free of charge.
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a drop-off point only
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
97
Rail Replacement Services
Bus stop outside station.
This station does not offer
Car Hire, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Find out more here
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:30:00.000 - 13:00:00.000
Saturday
06:30:00.000 - 12:00:00.000
Sunday
Unavailable
Post Box
Yes
Printed Local Information
There is accessible printed information available
Toilets
Platform 4
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:15:00.000 - 12:45:00.000
Saturday
07:00:00.000 - 13:30:00.000
Sunday
Unavailable
WiFi
Connect to "GWR Free Station WiFi"
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Request Stop, Shops, Refreshment Facilities, Trolleys
Time
Platform
Operator
Cancelled -
