Grays

Grays station
High Street
Grays
Essex
RM17 6NQ

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Station Message

The ticket office opening times at this station have been amended due to the Coronavirus pandemic. You can find the current opening times here.

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Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to the station.

Station details

Accessibility and mobility access
- Accessible Ticket Machines
- Customer Help Points
- Impaired Mobility Set Down
  
  Outside either entrance on Station Approach or Crown Road
- Induction Loop
- National Key Toilets
  Platform 1. This can be accessed using a radar key.
- Ramp For Train Access
- Staff Help Available
  Monday to Friday – 06:00 to 21:00
- Step Free Access
  
  There are no lifts at the station, but step free access is available from Station Approach to platform 1 and Crown Road to platforms 2/3�
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: c2c
- Prepurchase Collection
- Staffing Level
  Parttime
- Ticket Machine
- Ticket Office
  Monday to Friday – 05:20 to 22:00 Saturday – 07:15 to 22:10 Sunday – 07:15 to 22:00
  Platform 1 booking hall and Platforms 2/3 entrance
Getting to / from the station
- Bus Services
  
  Information to plan your onward journey is available in a printable format
- Car Park
  Station Car Park - 168 spaces Monday to Sunday – 24 hours Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Cycle Storage Availability
  Storage location: At entrance to station car park and on Crown Road near to bus stops
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Exit the station via platforms 2/3 and turn left onto Crown Road:
  - If travelling towards Rainham/Upminster/London, use bus bay 1
  - If travelling towards Tilbury/Southend, use bus bay 8
- Taxi Rank
  
  Yes, located on Crown Road adjacent to exit from platforms 2/3�
Station Facilities
- Customer Service
  
  Monday - Friday, 08:00 - 20:00
  Saturday - Sunday, 09:00 - 16:00
  Public Holidays, 09:00 - 16:00
  Closed Christmas Day and Boxing Day
  0345 744 4422 (option 3, followed by option 3)
  contact@c2crail.net
- Lost Property
  Monday to Friday – 08:00 to 20:00 Weekend – 09:00 to 16:00
- Toilets
  
  The toilets are located on Platform 1.
  The National key toilets are located on Platform 1; these toilets are operated by a�RADAR key.
- WiFi
- This station does not offer
  
  Left Luggage

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Grays

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Grays

Station Message

Grays At a glance

Station details

Accessible Ticket Machines

Customer Help Points

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

Taxi Rank

Customer Service

Lost Property

Toilets

WiFi

This station does not offer

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