The Gentleman's toilets are out of order at Great Bentley station.
Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Ticket Machines
Yes
Customer Help Points
Great Bentley Passenger Assistance Meeting Point 0:
On Platform
Meeting point is on the platform. Unstaffed station, assistance is provided by conductor
Impaired Mobility Set Down
Yes
Nearest Accessible Stations
Colchester
Passenger Assistance
Great Bentley Passenger Assistance Meeting Point 0
Location :
On Platform
Meeting point is on the platform. Unstaffed station, assistance is provided by conductor
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Step Free Access
A, Compliant step-free access to all platform(s)
This station has step free access to both platforms from Plough Road, with approximately 30 metres between the two entrances which are either side of the level crossing.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, Lifts, National Key Toilets, Ticket Barriers, Wheelchairs Available
Bus Services
Local buses serve Colchester, Clacton, and Brightlingsea
Car Park - Station Car Park
Name : Station Car Park
Spaces : 6
CCTV : No
Free Parking : Yes
Operator : Greater Anglia
Telephone : 0845 600 7245
Email : contactcentre@greateranglia.co.uk
Cycle Storage Cctv
Yes
Cycle Storage Location
There is a sheltered cycle parking area with five cycle stands which can be located next to the entrance to Platform 2 (for trains towards Thorpe-le-Soken, Clacton, and Walton-on-the-Naze).
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
10 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
6
Rail Replacement Services
Rail replacement bus services pick up and drop off at the bus stops on Plough Road, before the level crossing.
This station does not offer
Airport, Car Hire, Cycle Hire, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Help Points
Help Points are only available in limited locations
Help points can be found at the following location(s):
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Staffing Level
Unstaffed
This station does not offer
Left Luggage
CCTV
Yes
Defibrillator
Yes
Information Points
There are information points
Printed Local Information
There is no printed information available
Toilets
Toilets are located on Platform 2 (for trains towards Thorpe-le-Soken, Clacton, and Walton-on-the-Naze). Planned opening times for toilet facilities at this station are:
Monday to Friday 07:00-13:00Saturday ClosedSunday and Bank Holidays Closed
Please note that due to any unforeseen circumstances, these planned opening times are subject to change.
This station does not offer
Atm Machine, Baby Change, Bureau De Change, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
