Great Malvern

Great Malvern station
Station Approach
Malvern
Worcestershire
WR14 3AL

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Great Malvern At a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Bus Services
Cycle Storage Availability
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Customer Help Points
  
  CIS System
- Induction Loop
- National Key Toilets
  The accessible toilets (non-RADAR) are located in the Booking Hall. The toilet facilities are available: Monday - Friday 06:00-17:00, Saturday 07:00-14:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
- Ramp For Train Access
- Staff Help Available
  
  This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
  All of our trains have ramps on board that our conductors are trained to use.
  We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
  � Please contact London Midland Assisted Travel on 0800 092 4260
- Step Free Access
  
  Level access to Birmingham platform and booking hall - also level via side gate. Step-free access to Hereford platform (platform 2) via slope. Access between platforms via subway with 23 steps down and up or step-free route via street - long distance including pavement. Handrail on one side only for part of subway. No handrail on ramp leading to Hereford platform. Small car parks on both sides of station. Additional side gate to Hereford platform.
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Impaired Mobility Set Down, Wheelchairs Available
Buying / collecting tickets
- Prepurchase Collection
- Staffing Level
  Parttime
- Ticket Machine
- Ticket Office
  Monday to Friday – 06:00 to 17:00 Saturday – 07:00 to 14:00 Sunday – Closed
  On platform towards Worcester
- This station does not offer
  
  Penalty Fares
Getting to / from the station
- Bus Services
  
  Information to plan your onward journey is available in a printable format�
- Car Park
  Station Car Park - 122 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Cycle Storage Availability
- Rail Replacement Services
  In the event of engineering the bus/coach will collect from: On the station car park at Platform 1.
- Taxi Rank
  
  Smiths 01684 568686
- This station does not offer
  
  Cycle Storage Sheltered
Station Facilities
- Customer Service
  
  We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
  �
  **Great Malvern is accredited by the Secure Station Scheme**
- Toilets
  The toilets are located in the Booking Hall (shared facility for Ladies and Gents). The accessible toilets (non-RADAR) are located in the Booking Hall. All toilet facilities are available: Monday - Friday 06:00-17:00, Saturday 07:00-14:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
- This station does not offer
  
  Left Luggage, Lost Property, WiFi

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Great Malvern

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Great Malvern

Great Malvern At a glance

Station details

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

This station does not offer

Bus Services

Car Park

Cycle Storage Availability

Rail Replacement Services

Taxi Rank

This station does not offer

Customer Service

Toilets

This station does not offer

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Great Malvern

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