Guildford

Guildford station
Station Approach
Guildford
Surrey
GU1 4UT

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Guildford at a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Onward Travel
Cycle Storage
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
  
  A low height ticket office counter is located within the main booking hall.
- Accessible Taxis
  
  The taxi rank is located outside the main station entrance (platform 2)
- Accessible Ticket Machines
  
  All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Customer Help Points
  
  Help points are available on all platforms
- Height Adjusted Ticket Office Counter
  
  A low height ticket office counter is located within the main booking hall.
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
  
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Step Free Access
  
  There is level access to the booking hall and all platforms from the main entrance in Walnut Tree Close. There is no step free access from the Guildford Park Road entrance.
  There is step free access to and interchange between all platforms via steep ramps. A staff operated powered wheelchair is available for customers. Please speak to a member of staff or our Assisted Travel team.
- Wheelchairs Available
- This station does not offer
  
  Accessible Public Telephones, Impaired Mobility Set Down
Buying / collecting tickets
- Penalty Fares
  
  SW
- Prepurchase Collection
- Smartcards
  
  Guildford ticket office has Smartcard facilities including issuing new cards and selling tickets to Smartcard.
  
  SmartcardIssue : Yes
  SmartcardValidator : Yes
- Ticket Machine
- Ticket Office
  
  Monday to Friday – 06:15 to 21:00 Saturday – 06:15 to 21:00 Sunday – 07:00 to 21:00
  
  In main Booking Hall
Getting to / from the station
- Car Park
  
  Premium Car Park - 250 spaces
  Car Parking Charges
  Daily ticket: £15.50
  Saturday: £10.50
  Sunday: £4.00
  
  Bank Holiday £4.00
  
  Note:
  Bank Holiday £4.00
- Cycle Storage
  
  Storage Space: 378 spaces
  Cycle Shelter Provided: Yes
  Cctv: true
  Storage location:
  Car parks 1 & 2
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here
- Rail Replacement Services
  
  Bus lay-by in Station Forecourt off Walnut Tree Close.
- Taxi Rank
  
  Yes, at Main Station Entrance
Staffing and general services
- Customer Service
  
  Please contact our Customer Services Department on 0345 6000 650
- Lost Property
- Staffing Level
  
  Fulltime
- This station does not offer
  
  Left Luggage
Station Facilities
- Atm Machine
- Baby Change
- Refreshment Facilities
- Toilets
  
  The toilets are located on Platform 2, next to the subway ramp. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request.
- Waiting Room
  
  Located on Platforms 3/4 and 5/6
- WiFi
  
  Find WiFi Hotspots around Guildford station
- This station does not offer
  
  First Class Lounge

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Guildford

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Guildford

Guildford at a glance

Station details

Accessible Booking Office Counter

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Height Adjusted Ticket Office Counter

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Smartcards

Ticket Machine

Ticket Office

Car Park

Cycle Storage

Onward Travel

Rail Replacement Services

Taxi Rank

Customer Service

Lost Property

Staffing Level

This station does not offer

Atm Machine

Baby Change

Refreshment Facilities

Toilets

Waiting Room

WiFi

This station does not offer

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