Guildford

Guildford station
Station Approach
Guildford
Surrey
GU1 4UT

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Guildford At a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Bus Services
Cycle Storage Availability
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
  
  A low height ticket office counter is located within the main booking hall.
- Accessible Ticket Machines
  
  All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Customer Help Points
  
  Help points are available on all platforms
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Step Free Access
  
  There is level access to the booking hall and all platforms�from�the main entrance in Walnut Tree Close. There is no step free access from the Guildford Park Road entrance.
  There is step free access to�and interchange between all platforms via steep ramps. A staff operated powered wheelchair is available for customers. Please speak to a member of staff or our Assisted Travel team.
- Wheelchairs Available
- This station does not offer
  
  Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: Great Western Railway
- Prepurchase Collection
- Staffing Level
  Fulltime
- Ticket Machine
- Ticket Office
  Monday to Friday – 06:10 to 22:00 Saturday – 06:10 to 22:00 Sunday – 06:20 to 22:00
  In booking hall of both entrances
Getting to / from the station
- Bus Services
  
  Information to plan your onward journey is available in a printable format�
- Car Park
  Farnham Road & Long Stay - 330 spaces
- Cycle Storage Availability
  Storage location:
  Car parks 1 & 2
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Bus lay-by in Station Forecourt off Walnut Tree Close.
- This station does not offer
  
  Taxi Rank
Station Facilities
- Customer Service
  
  Please contact our Customer Services Department on 0345 6000 650
- Lost Property
- Toilets
  The toilets are located on Platform 2, next to the subway ramp. The National key toilets are located on Platform 2; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
- This station does not offer
  
  Left Luggage, WiFi

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Guildford

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Guildford

Guildford At a glance

Station details

Accessible Booking Office Counter

Accessible Ticket Machines

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

Toilets

This station does not offer

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