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Hackbridge
Hackbridge station London Road Wallington London
SM6 7BJ
Hackbridge at a glance
Station details
Accessible Booking Office Counter
Yes
Accessible Ticket Machines
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Customer Help Points
The Assistance Meeting point is by the Help Point on platform 1.
Impaired Mobility Set Down
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park
Induction Loop
Yes
Ramp For Train Access
A staff-operated ramp is required for step-free access between train and platform at this station. A Mobile Assistance team covers this station.
You can arrange assistance by:
- Pressing the “emergency & assisted travel” button on a station Help Point
- Calling our freephone number: 0808 168 1238 - Please note this is for immediate assistance only
- Texting us on 07970 511077
Staff Help Available
Monday to Friday – 06:10 to 19:35
Saturday – 07:30 to 14:00
Sunday – Closed
Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
- pressing the 'emergency & assisted travel' Help Point button
- calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
- texting us on 07970 511077
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
Step Free Access
This is a Category B2 station: Level access to both platforms. Step-free access between platforms is via the street (length above 400m and steep gradient).
The Assistance Meeting point is by the Help Point on platform 1.
This station does not offer
Accessible Public Telephones, Accessible Taxis, National Key Toilets, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Car Park
Station Car Park - 65 spaces
Monday to Sunday – 24 hours
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Located by the station entrance, close to Platform 1.
Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage Spaces
64 spaces
Cycle Storage Type
Stands
Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
This station does not offer
Taxi Rank
Customer Service
Assistance can be provided via the help points, located on the platforms, at all times of the day.
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Facilties may only be available when the station is staffed.
Toilets
Yes
Waiting Room
A heated waiting room is available in the ticket office on platform 1, during staffed hours.
Unheated shelters are available on all platforms.
This station does not offer
Atm Machine, First Class Lounge, Refreshment Facilities, WiFi
Departures and arrivals from Hackbridge
Check the latest departures and arrivals into {StationName} in the table below, including live travel
information and status updates.
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