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Hadley Wood
Hadley Wood station Crescent West Hadley Wood Greater London
EN4 0EL
Station Message
Hadley Wood Station has step-free access between the street and Platform 4 (the northbound platform) via a moderate slope.
Ticket holders making a southbound journey (towards London) from Hadley Wood who require step-free access may travel via Potters Bar at no additional cost. The Hadley Wood Rail User Group has produced a 'Step Free Timetable' and pocket guide which can be found either on their website or in hard copy in the ticket office.
Hadley Wood at a glance
Station details
Accessible Ticket Machines
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Customer Help Points
The Assistance Meeting Point is on platform 1.
Induction Loop
Yes
Ramp For Train Access
A staff-operated ramp is required for step-free access between train and platform at this station. A Mobile Assistance team covers this station.
You can arrange assistance by:
- Pressing the “emergency & assisted travel” button on a station Help Point
- Calling our freephone number: 0808 168 1238 - Please note this is for immediate assistance only
- Texting us on 07970 511077
Staff Help Available
Monday to Friday – 06:35 to 10:00
Saturday – Closed
Sunday – Closed
Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
- pressing the 'emergency & assisted travel' Help Point button
- calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
- texting us on 07970 511077
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
Step Free Access
This is a Category B3 station: Step free access to/from platform 4 only (Northbound towards Potters Bar) via a moderate slope. Customers travelling towards London who require step-free access may use your ticket to travel (step free) northwards to Potters Bar station before catching a train towards London. The Hadley Wood Rail User Group has produced guidance on their website which can be found at http://www.hadleywood.org.uk/step-free-travel.html
The Assistance Meeting Point is the station entrance.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Cycle Storage Availability
No
Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
This station does not offer
Car Park, Cycle Storage Location, Cycle Storage Spaces, Taxi Rank
Customer Service
Assistance can be provided via the help points, located on the platforms, at all times of the day.
Lost Property
Monday to Sunday – 24 hours
.
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Facilties may only be available when the station is staffed.
Toilets
The accessible toilet is located on platform 4 and is available during staffed hours.
Waiting Room
A heated waiting area is available in the ticket office when staffed.
Unheated waiting room is available on platform 1/2.
This station does not offer
Atm Machine, First Class Lounge, Refreshment Facilities, WiFi
Departures and arrivals from Hadley Wood
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information and status updates.
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