Accessibility Information
There is information about accessibility
Accessible Parking
4
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Hale (Manchester) Passenger Assistance Meeting Point 0:
Ticket Office
Ticket office located on the right hand side of the station entrance to platform 1. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Nearest Accessible Stations
Altrincham
Passenger Assistance
Hale (Manchester) Passenger Assistance Meeting Point 0
Location :
Ticket Office
Ticket office located on the right hand side of the station entrance to platform 1. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
Yes
Step Free Access
B2, (refer to quick reference guide)
The whole station is fully accessible as there are level entrances / exits to both platforms
(the photo on Stations Made Easy is out of date and the entrance exit has been tarmacked so it is a slight slope)
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Ticket Barriers, Wheelchairs Available
Bus Services
On both sides of Ashley Road for buses to Alderley Edge, Altrincham or Manchester Airport. Busline 0871 200 2233
Car Park - Short stay accessible parking
Name : Short stay accessible parking
Accessible Spaces : 4
Accessible Location : via Ashley Road
Parking : There is/are 3 accessible bay(s) available at this car parking location
Location : There is accessible parking in a car park
Duration : Parking is short stay
EV Accessible : There are No EV Charging points available in the accessible bays
EV Standard : There are EV charging points in standard parking bays
Ramp : Ramps can be deployed from the rear and side of a vehicle
Help Point : There is no Help Point close to the accessible parking
Accessible Location : via Victoria Road
Parking : There is/are 1 accessible bay(s) available at this car parking location
Location : There is accessible parking in a car park
Duration : Parking is short stay
EV Accessible : There are No EV Charging points available in the accessible bays
EV Standard : There are no EV charging points in standard parking bays
Ramp : Ramps can be deployed from the rear and side of a vehicle
Help Point : There is no Help Point close to the accessible parking
Cycle Hire
Not available at this station.
Cycle Storage Location
Platform 1 and 2
Cycle Storage Spaces
8 spaces
8 hoops
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Rail Replacement Maps
Hale - https://images.nationalrail.co.uk/e8xgegruud3g/2ZTGCDmjha0Uv59LnWGEsC/de54b6d76f00b9554b06fc74ec8e7120/Hale.jpg
Rail Replacement Services
Rail replacement services pick up/drop off at the bus stops on Ashley Road (B5163) near the junction with Victoria Road. Bus stop A station side for Chester & bus stop B opposite side for Stockport/Manchester.
What3words - Towards Chester - backup.reform.freed & towards Stockport/Manchester - caged.shade.oath
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps can be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Storage Cctv, Cycle Storage Sheltered, Parking Spaces, Port
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Help Points
There are Help Points
Induction loops are not available at Help Points
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Information Available, Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
07:00:00.000 - 13:40:00.000
Saturday, Sunday
Unavailable
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
