Accessibility Information
There is information about accessibility
Accessible Parking
3
Accessible Ticket Machines
Yes
Customer Help Points
Hampton Court Passenger Assistance Meeting Point 0:
Platform
Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Induction Loop
Induction loops are throughout this station
National Key Toilets
Yes
Passenger Assistance
Hampton Court Passenger Assistance Meeting Point 0
Location :
Platform
Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Step Free Access
A, Compliant step-free access to all platform(s)
Step-free category A Station - This station has step-free access to all platforms.
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Yes
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Lifts, Nearest Accessible Stations, Staff Help Available, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Hampton Court Coach Park
Name : Hampton Court Coach Park
Spaces : 0
CCTV : No
Free Parking : No
Bank Holiday £20.00
Cycle Storage Cctv
Yes
Cycle Storage Location
Platform 3
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
178 spaces
Cycle Storage Type
Racks
Cycle Storage Availability
Yes
Parking Spaces
204
Rail Replacement Services
Station Entrance off Hampton Court Way (A309)
This station does not offer
Airport, Car Hire, Cycle Hire, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Please contact our Customer Service Centre on 0345 6000 650
Help Points
Help points are available on all platforms
Helpline
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Information Available
Yes - from help point
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
Atm Machine
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:30:00.000 - 18:30:00.000
Saturday
08:00:00.000 - 19:00:00.000
Sunday
09:00:00.000 - 17:40:00.000
Post Box
Yes
Printed Local Information
There is accessible printed information available
Refreshment Facilities
Coffee Shop.
Toilets
The toilets are only open when the ticket office is open. The toilets can be accessed from the Concourse. The National key toilets are located on the Concourse; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
WiFi
Find WiFi Hotspots around Hampton Court station
This station does not offer
Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Request Stop, Shops, Trolleys, Waiting Room
Time
Platform
Operator
Cancelled -
