Accessibility Information
There is no information about accessibility
Accessible Parking
0
Accessible Ticket Machines
Yes
Customer Help Points
Harlow Mill Passenger Assistance Meeting Point 0:
Platform
Station only accessible on London bound side. Meeting point on the platform, staffed part time. Please check opening times on National Rail Enquiries.
Taxi
Outside staffed hours (and for Northbound trains) a taxi can be arranged, meeting point: station entrance (platform 1 side).
Nearest Accessible Stations
Harlow Town
Passenger Assistance
Harlow Mill Passenger Assistance Meeting Point 0
Location :
Platform
Station only accessible on London bound side. Meeting point on the platform, staffed part time. Please check opening times on National Rail Enquiries.
Taxi
Outside staffed hours (and for Northbound trains) a taxi can be arranged, meeting point: station entrance (platform 1 side).
Staff Help Available
It is recommended that customers use Harlow Town (2 miles south). Step free access to London bound platform only. Booking is recommended
Step Free Access
B3, step-free access only to some platforms
This station has step free access to London-bound platform only, stepped footbridge to Cambridge bound side.
This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Step Free Category
B3, step-free access only to some platforms
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Ramp For Train Access, Ticket Barriers, Wheelchairs Available
Bus Services
Harlow is a PlusBus location click here to see the PlusBus map
Car Park - Station Car Park
Name : Station Car Park
Spaces : 31
CCTV : No
Free Parking : No
Daily : £6.10
Weekly : £26.15
Monthly : £115.00
Annual : £1,177.00
Operator : Saba Park Services UK Limited
Telephone : 0330 123 5247
Email : customersupport.uk@sabagroup.com
Cycle Storage Location
cycle spaces on station frontage
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
10 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
31
Rail Replacement Services
Replacement transport stop at bus stop on A1184 Cambridge Road
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Cctv, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Staffing Level
Part time
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Printed Local Information
There is no printed information available
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:30:00.000 - 17:00:00.000
Saturday, Sunday
09:00:00.000 - 17:00:00.000
WiFi
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys
Time
Platform
Operator
Cancelled -
