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Hartlepool station Station Approach Hartlepool County Durham
TS24 7ED
Accessible Ticket Machines
Yes
Customer Help Points
Help points are outside the lifts on the platform and concourse lift entrances
Impaired Mobility Set Down
Step free access from car park to station entrance
Induction Loop
Yes
Ramp For Train Access
Yes
Staff Help Available
Outside of ticket office opening hours barrier staff are available between 0700 and 1900 to assist.
Step Free Access
There are lifts to all platforms
To find our more about travelling around this station, please see the 360 map click here
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, National Key Toilets, Wheelchairs Available
Bus Services
Busline 0871 200 2233
Car Park
Information as at 22/05/25 taken from the Hartlepool Council site
User 1 – 2hrs - £1.60 / 3hrs - £2.10 / 10hrs - £2.60 ~ User 2 – 24hrs £5 .70 (up to 7x24hrs)
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Cycle Hoops are under the platform canapy on platform 2
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
8 spaces
Cycle Storage Type
Stands
Rail Replacement Services
Replacement transport will pick up/drop off at the station front.
This station does not offer
Taxi Rank
Customer Service
08002006060
Lost Property
Open 0700-2200 7 days per week
Staffing Level
Full time
This station does not offer
Left Luggage
Baby Change
Available when accessible toilets are open
Refreshment Facilities
Cafe and Craft Ale bar, both within station vacinity
Waiting Room
Closed until further notice
This station does not offer
Atm Machine, First Class Lounge, Toilets, WiFi
Time
Platform
Operator
Cancelled -