Hartlepool

Hartlepool station
Station Approach
Hartlepool
County Durham
TS24 7ED
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Hartlepool at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Ticket Machines

Yes

Impaired Mobility Set Down

Step free access from car park to station entrance

Induction Loop

Yes

National Key Toilets

Yes

Ramp For Train Access

Yes

Staff Help Available

Monday to Friday – 06:35 to 13:05 Saturday – 07:25 to 13:55 Sunday – Closed

Step Free Access

  • Category A Station

There is only one platform and no major access difficulties. Step free access from car park to station entrance. Approximately 70 unmarked spaces.

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This station does not offer

Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Customer Help Points, Wheelchairs Available

Penalty Fares

Applicable Operators: Northern

Prepurchase Collection

Yes

Smartcards

More information at www.northernrailway.co.uk/smart


SmartcardIssue : Yes
SmartcardTopup : Yes
SmartcardValidator : No

Ticket Machine

Yes

Ticket Office

Monday to Friday – 07:00 to 13:30 Saturday – 07:00 to 13:30 Sunday – Closed

On main platform near exit

Accepts cards only

Bus Services

Busline 0871 200 2233

Car Park

Station Car Park - 0 spaces
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
Car Parking Charges
Daily ticket: £0.00

Cycle Storage Availability

Yes

Cycle Storage Cctv

Yes

Cycle Storage Location

Platform 2

Cycle Storage Sheltered

No

Cycle Storage Spaces

8 spaces

Cycle Storage Type

Stands

Rail Replacement Services

Replacement transport will pick up/drop off at the station front.

Taxi Rank

https://www.northernrailway.co.uk/tickets/cab4you

Customer Service

08002006060

Lost Property

Monday to Sunday – 07:00 to 22:00

Open 0700-2200 7 days per week

Staffing Level

Full time

This station does not offer

Left Luggage

Refreshment Facilities

Yes

Toilets

These toilets are available during ticket office opening hours using a RADAR Key

Waiting Room

Closed until further notice

This station does not offer

Atm Machine, Baby Change, First Class Lounge, WiFi

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Departures and arrivals from Hartlepool

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Platform

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