Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Ticket Machines
Yes
Customer Help Points
Hatch End Passenger Assistance Meeting Point 1:
Meeting point shown on station map.
Height Adjusted Ticket Office Counter
There is no counter here
Impaired Mobility Set Down
Yes
Passenger Assistance
Hatch End Passenger Assistance Meeting Point 1
Location :
Meeting point shown on station map.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
staff available from first to last service
Step Free Access
B3, step-free access only to some platforms
B3 Category station . Step free access is fully available on Northbound platform only .
Step Free Category
B3, step-free access only to some platforms
Ticket Barriers
Yes
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Hatch End Station
Name : Hatch End Station
Spaces : 24
CCTV : Yes
Free Parking : No
Daily : £4.50
Weekly : £20.00
Monthly : £76.00
Annual : £620.00
Cycle Storage Cctv
Yes
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
6 spaces
Cycle Disclaimers
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
24
Rail Replacement Services
Use Bus stop X in Uxbridge Road for northbound services to Watford Junction
Use Bus stop X in Uxbridge Road for southbound services to Harrow & Wealdstone
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Location, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Help Points
Help Points are only available in limited locations
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Information Available
Yes - from help point
Staffing Level
Full time
This station does not offer
Customer Service, Left Luggage, Lost Property
CCTV
Yes
Information Points
There are information points
Information Services
Sunday
06:44:00.000 - 00:47:00.000
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
05:07:00.000 - 00:48:00.000
Printed Local Information
There is accessible printed information available
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:45:00.000 - 14:00:00.000, 15:15:00.000 - 18:10:00.000
Saturday
08:15:00.000 - 15:30:00.000
Sunday
Unavailable
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
