Accessibility Information
There is information about accessibility
Accessible Parking
2
Customer Help Points
Hawarden Passenger Assistance Meeting Point 0:
Platform
On the platform in view of the on-train staff.
Nearest Accessible Stations
Chester
Passenger Assistance
Hawarden Passenger Assistance Meeting Point 0
Location :
Platform
On the platform in view of the on-train staff.
Ramp For Train Access
Ramps are available on the train to provide assistance
Step Free Access
B2, (refer to quick reference guide)
Category B2.
Platform 1 (to Bidston) is accessible via a barrow crossing over the railway and two short ramps at the south end of the platforms.
Platform 2 is accessible step-free directly from the car park.
A footbridge with steps also connects the two platforms.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
The nearest bus stops are located on the main road outside the station.
Car Park - Station Car Park
Name : Station Car Park
Spaces : 14
CCTV : No
Free Parking : Yes
Operator : Transport for Wales
Telephone : 03333211202
Cycle Hire
There are no cycle hire facilities at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
4 Sheffield stands providing for up to 8 bicycle parking spaces are located in the car park, by the entrance to the southbound (Wrexham direction) platform. As well as 2 Council operated lockers.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
10 spaces
Cycle Storage Type
Stands, Lockers
Cycle Storage Availability
Yes
Parking Spaces
14
Rail Replacement Services
The rail replacement bus stop is a local bus stop on The Highway at the top of the station access road.
This station does not offer
Airport, Car Hire, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Help Points, Information Available, Left Luggage
CCTV
Yes
Information Points
There are information points
Printed Local Information
There is no printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
