Accessibility Information
There is information about accessibility
Customer Help Points
Hawarden Bridge Passenger Assistance Meeting Point 0:
Platform
On the platform in view of the on-train staff.
Nearest Accessible Stations
Chester
Passenger Assistance
Hawarden Bridge Passenger Assistance Meeting Point 0
Location :
Platform
On the platform in view of the on-train staff.
Ramp For Train Access
Ramps are available on the train to provide assistance
Step Free Access
B2, (refer to quick reference guide)
Category B2.
Access to Platform 1 (to Bidston) is through a gate which opens outwards off the Chester Millennium Greenway via a barrow crossing over the railway, and a narrow ramp at the platform end.
Step free access to Platform 2 (to Wrexham) though a gate which opens outwards off Chester Millennium Greenway path. Platform width is narrow in parts which may be unsuitable for wheelchair or scooter-users.
The nearest accessible station is Shotton, which has a steep ramp.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
The nearest bus stops are located in Shotton
Car Park - Station car park
Name : Station car park
Spaces : 0
CCTV : No
Free Parking : No
Cycle Hire
There are no cycle hire facilities at this station.
Cycle Storage Availability
Yes
Rail Replacement Services
Rail replacement buses cannot access Hawarden Bridge station due to its location in an industrial area.
Customers for Hawarden Bridge are advised to walk the approximately 0.6 miles along National Cycle Route 5 to Shotton station and use the rail replacement bus point there, near Riverside URC Church.
This station does not offer
Airport, Car Hire, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Spaces, Cycle Storage Type, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Help Points, Information Available, Left Luggage
Information Points
There are information points
Printed Local Information
There is no printed information available
Request Stop
To alight from the train, please inform the conductor in good time. To board, please give a clear hand signal to the driver as the train approaches.
This station does not offer
Atm Machine, Baby Change, Bureau De Change, CCTV, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
