Hayes (Kent)

Hayes station
Station Approach
Hayes
Greater London
BR2 7EN
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Hayes (Kent) at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Booking Office Counter

There are standing height and wheelchair height ticket counters available.

Accessible Public Telephones

Public telephones are not wheelchair accessible

Accessible Taxis

Accessible taxis are available to book

Accessible Ticket Machines

booking hall

Customer Help Points

On platform

Induction Loop

Yes

National Key Toilets

Booking Hall - Available during staffing hours. This toilet is stoma friendly.

Ramp For Train Access

Yes

Staff Help Available

Monday to Friday – 06:10 to 19:30 Saturday – 07:20 to 14:00 Sunday – Closed

Step Free Access

Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -  Short ramp access from car park to station entrance. Step free access to these terminal platform from station entrance via short steep ramp.

This station does not offer

Impaired Mobility Set Down, Wheelchairs Available

Penalty Fares

Applicable Operators: Southeastern

Prepurchase Collection

Yes

Smartcards

 Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.


SmartcardIssue : Yes
SmartcardTopup : Yes
SmartcardValidator : Yes

Ticket Machine

Yes

Ticket Office

Monday to Friday – 06:10 to 19:30 Saturday – 07:20 to 14:00 Sunday – Closed

On way in to access trains

Bus Services

Information to plan your onward journey is available in a printable format here

Car Park

Station Car Park - 117 spaces
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
Car Parking Charges
Daily ticket: £6.40
Weekly ticket: £28.40
Monthly ticket: £99.80
Three Monthly ticket: £297.60
Six Monthly ticket: £598.00
Annual ticket: £1,071.00

From 1st June - new off peak evening rate (after 18:00) - £1.50


Note:

From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

Cycle Storage Availability

Yes

Cycle Storage Cctv

No

Cycle Storage Location

on platform island

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

20 spaces

Cycle Storage Type

Stands

Rail Replacement Services

Bus stop B, near "The Baby Rack" shop

This station does not offer

Taxi Rank

Customer Service

This station has Secure station accreditation - For more information contact 0345 322 7021

Lost Property

Yes

Staffing Level

Part time

This station does not offer

Left Luggage

Refreshment Facilities

Coffee shop and Selecta vending machine

Toilets

Booking Hall - Available during staffing hours

This station does not offer

Atm Machine, Baby Change, First Class Lounge, Waiting Room, WiFi

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Departures and arrivals from Hayes (Kent)

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Platform

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