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On weekdays, the busiest times at this station are generally between 07:00 and 08:30 and 18:30 and 19:30.
The ticket office at Hayes has reduced opening hours due to the coronavirus pandemic. The opening times listed on the station information page will not apply. Until further notice, the opening times will be:
Access to all platforms. Long route round station from car park. Ticket Office and Car Park are step free.
Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
On way in to access trains
Information to plan your onward journey is available in a printable format�
Bus stop B, near "The Baby Rack" shop�
Customer Service, Left Luggage, Toilets, WiFi