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Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Ticket Machines
Yes
Customer Help Points
Heald Green Passenger Assistance Meeting Point 0:
Ticket Office
Located at the station entrance to platform 1 accessed via Station Approach and the car park. see National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
National Key Toilets
Yes
Nearest Accessible Stations
Gatley
Passenger Assistance
Heald Green Passenger Assistance Meeting Point 0
Location :
Ticket Office
Located at the station entrance to platform 1 accessed via Station Approach and the car park. see National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
Yes
Step Free Access
A, Compliant step-free access to all platform(s)
platform 1 is accessed from the car park, platform 2 is accessed via a long ramp
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Induction Loop, Lifts, Ticket Barriers, Wheelchairs Available
Airport
Manchester Airport close by
Bus Services
On both sides of Finney Lane for buses to Wythenshawe, Manchester Airport or Stockport. Busline 0871 200 2233
Car Park - Station Car Park
Name : Station Car Park
Spaces : 14
CCTV : No
Free Parking : Yes
Operator : Northern
Telephone : 0800 200 6060
Email : enquiries@northernrailway.co.uk
Cycle Hire
Not available at this station.
Cycle Storage Location
Platform 2
Cycle Storage Spaces
12 spaces
4 cycle lockers and 8 cycle stand spaces
Cycle Storage Type
Lockers, Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop off and pick up point on Finney Lane, northeast entrance
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Point 2: Drop off and pick up point on Finney Lane, west entrance
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
14
Rail Replacement Maps
Heald Green - https://images.nationalrail.co.uk/e8xgegruud3g/5Qn5wmHnD0jwJyyX12HrZg/dd38e13fb89da696651fd9beab7dc0c8/Heald_Green.jpg
Rail Replacement Services
Rail replacement services pick up/drop off at the bus stops on Styal Road. On the northbound side of Finney Lane towards Manchester Piccadilly. On the southbound side of Finney Lane adjacent to the car park towards Manchester Airport.
What3words - Towards Manchester - waddle.flats.casual & towards Manchester Airport - coast.riding.tiles
This station does not offer
Car Hire, Cycle Storage Cctv, Cycle Storage Sheltered, Port, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Help Points
There are Help Points
Platforms 1&2
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Information Available, Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
06:15:00.000 - 19:30:00.000
Printed Local Information
There is accessible printed information available
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -