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Accessibility Information
There is no information about accessibility
Customer Help Points
Healing Passenger Assistance Meeting Point 0:
Platform
Please wait on the platform in view of the station / on-train staff and make yourself known when the train arrives so they can assist you.
Impaired Mobility Set Down
Unable to convey wheelchairs on the first services. Please contact Customer Relations on 0845 00 00 125
Nearest Accessible Stations
Grimsby Town
Passenger Assistance
Healing Passenger Assistance Meeting Point 0
Location :
Platform
Please wait on the platform in view of the station / on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are available on the train to provide assistance
Step Free Access
B2, (refer to quick reference guide)
Category B station, Station is unstaffed. No access for wheelchair users onto platform 2 as the access to the platform is via barrow crossing which has gaps between the board and the rails. Platform 1 access is fine.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, Lifts, National Key Toilets, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
Busline 0871 200 2233
Cycle Storage Cctv
Yes
Cycle Storage Spaces
4 spaces
Cycle racks available on the west bound platform.
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop off and pick up point on Ashleigh Court
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Rail Replacement Services
Pick Up / Drop Off outside the Post Office at the end of Station Road
This station does not offer
Airport, Car Hire, Car Park, Cycle Hire, Cycle Storage Location, Cycle Storage Sheltered, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Help Points
Help Points are only available in limited locations
Platform 2
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Left Luggage
Information Points
There are information points
Information Services
Sunday
Unavailable
Printed Local Information
There is printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, CCTV, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -