Accessibility Information
There is no information about accessibility
Accessible Public Telephones
Yes
Customer Help Points
Heckington Passenger Assistance Meeting Point 0:
Platform
Please wait on the platform in view of the station / on-train staff and make yourself known when the train arrives so they can assist you.
Impaired Mobility Set Down
Yes
Passenger Assistance
Heckington Passenger Assistance Meeting Point 0
Location :
Platform
Please wait on the platform in view of the station / on-train staff and make yourself known when the train arrives so they can assist you.
Staff Help Available
Assistance provided by on-train staff.
Step Free Access
B2, (refer to quick reference guide)
Level access to Skegness bound platform. Foot crossing only to Grantham bound platform.
Category B. This station has a degree of step free access to the platform which may be in both directions or in one direction only - please check for details. The station has a barrow crossing over the track and we strongly recommend that you do not use it without assistance. To book passenger assistance please call 08000 11 33 23. We recommend that you book assistance 12 hours in advance.
This station doesn't have tactile paving at the edges of the platforms.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Parking, Accessible Taxis, Accessible Ticket Machines, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Cycle Storage Cctv
Yes
Cycle Storage Spaces
8 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is a Help Point close to the drop-off and/or pick-up point
Rail Replacement Services
In the station car park.
This station does not offer
Airport, Car Hire, Car Park, Cycle Hire, Cycle Storage Location, Cycle Storage Sheltered, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Help Points
Help Points are available inside and outside this station
both platforms
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Staffing Level
Unstaffed
This station does not offer
Customer Service, Left Luggage, Lost Property
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
Unavailable
Saturday
Unavailable
Sunday
Unavailable
Pay Phones
Yes
Printed Local Information
There is printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
