Accessibility Information
There is information about accessibility
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Hedge End Passenger Assistance Meeting Point 0:
Platform
Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Nearest Accessible Stations
Eastleigh
Passenger Assistance
Hedge End Passenger Assistance Meeting Point 0
Location :
Platform
Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Step Free Access
B2, (refer to quick reference guide)
Step-free category B2 Station - There is level access to platform one but access to platform two is via a 52 step footbridge.</p><p>For step-free access from London please travel to nearby Fareham.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Parking, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Council Managed Car Park
Name : Council Managed Car Park
Spaces : 96
CCTV : No
Free Parking : No
Operator : Local Council (Eastleigh)
Telephone : 0345 6000 650
Cycle Storage Cctv
Yes
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
54 spaces
5 cycle lockers and 26 cycle stand parking spaces
Cycle Storage Type
Racks
Cycle Storage Availability
Yes
Parking Spaces
96
Rail Replacement Services
Station forecourt off Stroudley Way
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Location, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Please contact our Customer Service Centre on 0345 6000 650
Help Points
Help points are available on all platforms
Helpline
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Information Available
Yes - from ticket office
Yes - from help point
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:15:00.000 - 12:30:00.000
Saturday
08:00:00.000 - 12:30:00.000
Sunday
Unavailable
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:30:00.000 - 12:30:00.000
Saturday
06:30:00.000 - 12:30:00.000
Sunday
Unavailable
WiFi
Find WiFi Hotspots around Hedge End station
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys
Time
Platform
Operator
Cancelled -
