Helsby

Helsby station
Station Road
Helsby
Cheshire
WA6 0AE
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Helsby at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Ticket Machines

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines have touchscreen controls.

 Ticket machine is on Chester-bound platform.

Customer Help Points

Yes

Induction Loop

Yes

Ramp For Train Access

Yes

Staff Help Available

Assistance will be provided by the Conductor on the train.

Step Free Access

Category B3.

Step free access to the platform from the car park. Platforms 2, 3 and 4 are only accessible via the footbridge.

This station does not offer

Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available

Penalty Fares

Applicable Operators: Transport for Wales

Prepurchase Collection

Yes

Smartcards

SmartcardIssue : No
SmartcardTopup : No
SmartcardValidator : No

Ticket Machine

Yes

This station does not offer

Ticket Office

Bus Services

The nearest bus stops are located on the main road.

Car Park

Station Car Park - 20 spaces
Monday to Sunday – 24 hours

Cycle Storage Availability

Yes

Cycle Storage Cctv

No

Cycle Storage Location

Cycle parking is in two locations at Helsby station.

3 Sheffield stands providing parking for up to six bicycles are located under a shelter on Platform 1. Two Sheffield stands providing parking for up to four bicycles are located on Platform 2

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

10 spaces

Cycle Storage Type

Stands

Rail Replacement Services

The rail replacement bus stop is a local bus stop on Chester Road near the Junoon restaurant.

This station does not offer

Taxi Rank

Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Lost Property

Yes

Staffing Level

Unstaffed

This station does not offer

Left Luggage

This station does not offer

Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Toilets, Waiting Room, WiFi

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Departures and arrivals from Helsby

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Platform

Operator

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