Hemel Hempstead

Hemel Hempstead station
London Road
Hemel Hempstead
Hertfordshire
HP3 9BQ

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Hemel Hempstead At a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Bus Services
Cycle Storage Availability
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Ticket Machines
  
  Card payment only.
- Induction Loop
- National Key Toilets
  The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 07:30-19:00. The toilet facilities are not available when the Ticket Office is closed.
- Ramp For Train Access
- Staff Help Available
  
  This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
  All of our trains have ramps on board that our conductors are trained to use.
  We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
  � Please contact London Midland Assisted Travel on 0800 092 4260
- Step Free Access
  
  There are lifts�providing step free access�between the subway and�all platforms.�
  Alternatively there are 28 steps up to platform 4,�28 steps up to platform 3 and 2 and�28 steps up to platform 1.
  There is level access via main entrance to Booking Hall and subway; also level access direct to subway via side gate.
- Wheelchairs Available
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Customer Help Points, Impaired Mobility Set Down
Buying / collecting tickets
- Prepurchase Collection
- Staffing Level
  Parttime
- Ticket Machine
- Ticket Office
  Monday to Friday – 06:00 to 20:00 Saturday – 07:00 to 20:00 Sunday – 08:00 to 19:00
  There are�3 Ticket Vending Machines available at Hemel Hempstead, located inside the Booking Hall and outside the station entrance�by the short stay car park.� These machines accept card payment only.
- This station does not offer
  
  Penalty Fares
Getting to / from the station
- Bus Services
  
  Information to plan your onward journey is available in a printable format�
- Car Park
  Station Car Park - 496 spaces Monday to Sunday – 24 hours Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Cycle Storage Availability
  Storage location: car park
- Rail Replacement Services
  
  In the event of engineering the bus/coach will collect from: Public service bus stops outside station entrance.
- Taxi Rank
  
  Taxi free phone
- This station does not offer
  
  Cycle Storage Sheltered
Station Facilities
- Customer Service
  
  We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
  **Hemel Hempsted is accredited by the Secure Station Scheme**
  �
- Toilets
  The toilets and accessible toilets (non-RADAR) are located within the Booking Hall Concourse. All toilet facilities are only available during Booking Office opening hours: Monday - Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 07:30-19:00. The toilet facilities are not available when the Ticket Office is closed.
- This station does not offer
  
  Left Luggage, Lost Property, WiFi

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Hemel Hempstead

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Hemel Hempstead

Hemel Hempstead At a glance

Station details

Accessible Ticket Machines

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

This station does not offer

Bus Services

Car Park

Cycle Storage Availability

Rail Replacement Services

Taxi Rank

This station does not offer

Customer Service

Toilets

This station does not offer

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