The ticket office will have the following changes to planned availability: Saturday 3rd October - Closed Saturday 10th October - Closed
Tickets can be bought from the ticket machine or digitally.
Please note there is no access to customer toilets outside of opening hours.
Accessibility Information
There is information about accessibility
Accessible Parking
1
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Henley-on-Thames Passenger Assistance Meeting Point 0:
Ticket Office (Staffed Station)
The ticket office is located in the main station building.
Platform (When Unstaffed)
Make your way onto the platform. This station has driver only trains. GWR mobile assistance team will provide booked assistance.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Passenger Assistance
Henley-on-Thames Passenger Assistance Meeting Point 0
Location :
Ticket Office (Staffed Station)
The ticket office is located in the main station building.
Platform (When Unstaffed)
Make your way onto the platform. This station has driver only trains. GWR mobile assistance team will provide booked assistance.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Meeting point: Next to help point on the platform.
This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.
Step Free Access
A, Compliant step-free access to all platform(s)
Step free Category A station. This station has step free access to the platform.
This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Public Telephones, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Airport
Find out more about links from GWR stations to airports.
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 280
CCTV : Yes
Free Parking : No
Find out more about car parking at this station.
Cycle Hire
Brompton bike hire available from self service machine
Cycle Storage Cctv
Yes
Cycle Storage Location
Car park adjacent to station entrance
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
68 spaces
Please note cycles can be carried on our trains free of charge restriction apply.
Cycle Storage Type
Racks, Stands
Cycle Storage Availability
Yes
Parking Spaces
280
Rail Replacement Services
Outside the station building.
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps can only be deployed from the side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Car Hire, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Help Points
Help Points are available inside and outside this station
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Find out more here
Staffing Level
Part time
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
07:00:00.000 - 13:00:00.000
Saturday, Sunday
Unavailable
Printed Local Information
There is accessible printed information available
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
07:00:00.000 - 13:00:00.000
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
