Hertford East station Mill Road Hertford Hertfordshire
SG14 1SB
Accessible Public Telephones
No
Accessible Taxis
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines
Yes
Customer Help Points
On each platform, and on the concourse
Induction Loop
Yes
National Key Toilets
Yes
Ramp For Train Access
Yes
Staff Help Available
Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (8 miles south). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended
Step Free Access
This station has step free access to all platforms.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
This station does not offer
Accessible Booking Office Counter, Impaired Mobility Set Down, Wheelchairs Available
Bus Services
Hertford is a PlusBus location (http://www.plusbus.info/pdfs/PB 604.pdf "Hertford PlusBus Map") to see the PlusBus map
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Station concourse
Cycle Storage Sheltered
No
Cycle Storage Spaces
30 spaces
Cycle Storage Type
Stands, Wheel Racks
Rail Replacement Services
Replacement transport stop opposite the station entrance
Taxi Rank
Taxi kiosk in booking hall
Customer Service
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Lost Property
Staffing Level
Part time
This station does not offer
Left Luggage
Refreshment Facilities
Coffee Shop, and vending machine
WiFi
Yes
This station does not offer
Atm Machine, Baby Change, First Class Lounge, Toilets, Waiting Room
Time
Platform
Operator
Cancelled -
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