Hexham

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Accepts Cash & Cards

Step free access from car park to station entrance

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There is now a Northern team member available from the first train of the day until the last, every day.

For customers who arrive on platform 1 (Newcastle bound) and assistance is needed. Please use the call button located at the bottom of the stairs, which alerts the ticket office.

Category B Station

There is now a Northern team member available from the first train of the day until the last, every day. This means customers can rely on staff being present throughout the station’s operating hours. If you need help crossing the tracks using the barrow crossing, a member of staff will always be on hand to assist. You’ll find our team at the Hexham ticket office, ready to support all customers, including those with accessibility needs. You can also book Passenger Assistance in advance at northernrailway.co.uk/passenger-assist or by calling 0800 138 5560. Northern is committed to making rail travel more accessible and inclusive for everyone.

For customers who arrive on platform 1 (Newcastle bound) and need assistance, please use the call button located at the bottom of the stairs, which alerts the ticket office.

To find our more about travelling around this station, please see the 360 map click here