Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Horden Passenger Assistance Meeting Point 0:
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Nearest Accessible Stations
Hartlepool, Sunderland
Passenger Assistance
Horden Passenger Assistance Meeting Point 0
Location :
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Staff Help Available
Assistance will be given by the conductor.
Step Free Access
A, Compliant step-free access to all platform(s)
Category A station, Ramped access to each platform, lengthy ramps between platforms, please allow plenty of time.
Mobility Scooters - information about using your scooter at this station can be found here Mobility Scooters | Travel Information | Northern
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Public Telephones, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Ramp For Train Access, Ticket Barriers, Wheelchairs Available
Car Park - Station Car Park
Name : Station Car Park
Spaces : 0
CCTV : No
Free Parking : No
Operator : Managed by Durham County Council
Cycle Hire
Not available at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
Platform 2
Cycle Storage Spaces
36 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Rail Replacement Services
Rail replacement services pick up/drop off in the station car park.
what3words - stages.muddy.hunter
Taxi Rank
There is taxi provision
Taxi Rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps can be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Bus Services, Car Hire, Cycle Storage Sheltered, Parking Spaces, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Help Points
There are Help Points
2 help points in shelters and 2 in refuse points.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Information Available, Left Luggage
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
24 Hours
Printed Local Information
There is accessible printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, CCTV, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
