Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Horsforth Passenger Assistance Meeting Point 0:
Ticket Office
Hours on National Rail Enquiries website. Outside staffed hours seek assistance from Conductor on your train service or call Customer Support team.
Passenger Assistance Boarding Point
Black and yellow signage is on the platform indicating where to wait to be close to the conductor. Please approach train crew when the train arrives.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
National Key Toilets
Yes
Passenger Assistance
Horsforth Passenger Assistance Meeting Point 0
Location :
Ticket Office
Hours on National Rail Enquiries website. Outside staffed hours seek assistance from Conductor on your train service or call Customer Support team.
Passenger Assistance Boarding Point
Black and yellow signage is on the platform indicating where to wait to be close to the conductor. Please approach train crew when the train arrives.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
Yes
Step Free Access
B1, (refer to quick reference guide)
No access problems onto both of the platforms as access is via road bridge and ramp.
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
Bus stops are close to the station. Busline 0871 200 2233
Car Park - Station Car Park
Name : Station Car Park
Spaces : 68
CCTV : No
Free Parking : No
Operator : Northern
Telephone : 0800 200 6060
Email : enquiries@northernrailway.co.uk
Cycle Hire
Not available at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
On the platform
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
14 spaces
4 cycle lockers and 10 cycle stands. Cycle racks available in the car park.
5 Secure Cycle Lockers are available at this station
Cycle Storage Type
Lockers, Stands
Cycle Storage Availability
Yes
Parking Spaces
68
Rail Replacement Maps
Horsforth - https://images.nationalrail.co.uk/e8xgegruud3g/1ncmFi0jH1OL8M6h63LMH7/35cd7ec90bc0296091079fa913258e27/Horsforth.jpg
Rail Replacement Services
Rail replacement services pick up/drop off at the bus stops on Troy Road, outside Mill House. Bus stop next to Mill House towards Leeds and bus stop opposite Mill House towards Harrogate/Knaresborough.
What3words - grid.feeds.will
This station does not offer
Airport, Car Hire, Port, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Help Points, Information Available, Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Sunday
Unavailable
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Unavailable
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
Toilets
Toilets can be accessed with a radar key from first to last service
Waiting Room
Yes
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
