Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Hough Green Passenger Assistance Meeting Point 0:
Ticket Office
Located to the left hand side of the station entrance to platform 1. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is no counter here
Passenger Assistance
Hough Green Passenger Assistance Meeting Point 0
Location :
Ticket Office
Located to the left hand side of the station entrance to platform 1. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
B3, step-free access only to some platforms
Level access to Liverpool bound platform. Access to the Manchester bound platform is off Netherley Road via 12 metre ramp and then 11 steps.
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
B3, step-free access only to some platforms
This station does not offer
Accessible Public Telephones, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
Busline 0871 200 2233
Car Park - Station Car Park
Name : Station Car Park
Spaces : 41
CCTV : Yes
Free Parking : Yes
Operator : Northern
Telephone : 0800 200 6060
Email : enquiries@northernrailway.co.uk
Cycle Hire
Not available at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
On the platform
Cycle Storage Spaces
15 spaces
5 cycle lockers and 10 cycle stands
Cycle Storage Type
Lockers, Stands
Cycle Storage Availability
Yes
Parking Spaces
41
Rail Replacement Maps
Hough Green - https://images.nationalrail.co.uk/e8xgegruud3g/MEBCZi7fbN0FgStKhwO46/24f2630734e13d934bd2b91356e435eb/Hough_Green.jpg
Rail Replacement Services
Rail replacement services pick up/drop off at the bus stops on Liverpool Road (B5178). 200 yards from station - station side towards Widnes/Warrington, opposite side towards Liverpool.
What3words - Towards Widnes/Warrington - alien.talked.bronze & towards Liverpool - took.anyone.breed
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Storage Sheltered, Port
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Help Points
There are Help Points
Platforms 1&2
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Information Available, Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:25:00.000 - 13:45:00.000
Saturday
09:40:00.000 - 16:40:00.000
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Unavailable
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
06:10:00.000 - 00:10:00.000
Printed Local Information
There is accessible printed information available
Waiting Room
yes and canopy
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
