Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Accessibility Information
There is information about accessibility
Accessible Parking
2
Accessible Booking Office Counter
All disabled passengers will be offered assistance by station staff.
Customer Help Points
Hoylake Passenger Assistance Meeting Point 0:
Assisted Travel Meeting Point
This is located inside the ticket office. Please check the opening times on the National Rail Enquiries website.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Impaired Mobility Set Down
Yes
National Key Toilets
Yes
Passenger Assistance
Hoylake Passenger Assistance Meeting Point 0
Location :
Assisted Travel Meeting Point
This is located inside the ticket office. Please check the opening times on the National Rail Enquiries website.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
A, Compliant step-free access to all platform(s)
Category A: “This station has step free access to all platforms / the platform” Although a footbridge links platforms, both platforms can be accessed via a level crossing. Staff are on hand to assist those passengers requiring it.
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Escalator Information, Induction Loop, Lifts, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Airport
The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.
Bus Services
For onward travel information click here or contact the Traveline on 0871 200 2233
Car Park - Station Car Park
Name : Station Car Park
Spaces : 169
CCTV : No
Free Parking : Yes
Operator : Merseyrail
Telephone : 0151 555 1111
Email : comment@merseyrail.org
Cycle Storage Cctv
Yes
Cycle Storage Location
outside station building
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
24 spaces
Apply for Free Secure Cycle storage access www.merseyrail.org/cycle
Cycle Storage Type
Racks
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop off and pick up point on The Quadrant
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
169
Rail Replacement Services
In front of Hoylake Station, Station Road, Hoylake.
This station does not offer
Car Hire, Cycle Hire, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from ticket office
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Customer Service, Left Luggage
Atm Machine
Yes
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
05:39:00.000 - 00:17:00.000
Sunday
07:49:00.000 - 00:17:00.000
Post Box
Yes
Printed Local Information
There is accessible printed information available
Shops
News agent
Refreshment Facilities
Café Cold drinks vending machine Food vending machine
Toilets
Yes
Waiting Room
Yes
This station does not offer
Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Request Stop, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
