Ilford

Ilford station
Ilford Hill
Ilford
Greater London
IG1 2DG
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Ilford at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Booking Office Counter

Yes

Accessible Ticket Machines

Accessible ticket machines are located at all entrances.

Customer Help Points

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Induction Loop

Yes

National Key Toilets

An accessible temporary toilet is located on Platform 4, which is operated with a radar key.

Ramp For Train Access

Yes

Staff Help Available

Staff are available to assist from the first to the last train.

Step Free Access

  • Accessibility Category B1. This station has step-free access to all platforms from Cranbrook Road and Ilford Hill entrances.
  • Step free access is not available from York Road Entrance.
  • Staff ramp assistance is always available.
  • Wheelchairs available from first to last train.

Wheelchairs Available

Yes

This station does not offer

Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down

Penalty Fares

Applicable Operators: Greater Anglia

Prepurchase Collection

Yes

Smartcards

Travelling with Contactless is available.


SmartcardIssue : No
SmartcardTopup : No
SmartcardValidator : No

Ticket Machine

Yes

Ticket Office

Monday to Friday – 06:10 to 20:00 Saturday – 06:10 to 20:00 Sunday – 07:10 to 20:10

Located within the stations ticket hall.

Bus Services

Transport for London Buses operate from outside the station.

Information to plan your onward journey is available in a printable format Buses from Ilford (tfl.gov.uk)

Cycle Storage Availability

Yes

Cycle Storage Cctv

Yes

Cycle Storage Location

On platform 4

Cycle Storage Sheltered

Yes

Cycle Storage Type

Wheel Racks

Rail Replacement Services

Rail replacement bus services will depart from:

High Road, Bus Stop L, for Westbound services

Ilford Hill, Bus Stop F, for Eastbound services

This station does not offer

Car Park, Cycle Storage Spaces, Taxi Rank

Customer Service

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details)

Lost Property

Yes

Staffing Level

Full time

This station does not offer

Left Luggage

Toilets

Platform 3

Platform 4 - Accessible Toilet - Radar Key Required

Waiting Room

  • There are two step free, heated waiting rooms located on Platform 3.
  • The waiting room located next to the ladies toilets has an automatic door function.
  • Both waiting rooms are open from first to last train.

This station does not offer

Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, WiFi

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Departures and arrivals from Ilford

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