Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Ilkley Passenger Assistance Meeting Point 0:
Ticket Office
Located on the platform on the right hand side when entering the station from the road side. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is no counter here
Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
Passenger Assistance
Ilkley Passenger Assistance Meeting Point 0
Location :
Ticket Office
Located on the platform on the right hand side when entering the station from the road side. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
Yes
Step Free Access
A, Compliant step-free access to all platform(s)
Level access to both platforms.
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
Busline 0871 200 2233
Car Park - Station Car Park
Name : Station Car Park
Spaces : 36
CCTV : No
Free Parking : Yes
Operator : Northern
Telephone : 0800 200 6060
Email : enquiries@northernrailway.co.uk
Cycle Hire
Not available at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
Platform 1
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
30 spaces
10 cycle lockers and 20 cycle stands
5 Secure Cycle Lockers are available at this station
Cycle Storage Type
Stands, Lockers
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
36
Rail Replacement Maps
Ilkley - https://images.nationalrail.co.uk/e8xgegruud3g/6AFuz7Fh7tvaBhll2fUpC9/870289ede11f3b713897e858d53ea6b0/Ilkley.jpg
Rail Replacement Services
Rail replacement services pick up/drop off at Bus Stand A outside the station front.
What3words - richest.collision.forecast
This station does not offer
Airport, Car Hire, Port, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
08002006060
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Help Points, Information Available, Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Saturday
05:30:00.000 - 00:10:00.000
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Unavailable
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Unavailable
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
06:05:00.000 - 18:30:00.000
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
Refreshment Facilities
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
