The lifts are out of order between platform 2 and the station exit / entrance at Imperial Wharf station.
Accessibility Information
There is information about accessibility
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Imperial Wharf Passenger Assistance Meeting Point 1:
Meeting point shown on station map.
Lifts
There are lifts
Passenger Assistance
Imperial Wharf Passenger Assistance Meeting Point 1
Location :
Meeting point shown on station map.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
A, Compliant step-free access to all platform(s)
Step-free access to booking office from street level.
Step-free access from booking office to each platform via lifts.
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Yes
This station does not offer
Accessible Parking, Accessible Public Telephones, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, National Key Toilets, Nearest Accessible Stations, Wheelchairs Available
Cycle Storage Cctv
Yes
Cycle Storage Location
Immediately outside station entrance
Cycle Storage Spaces
4 spaces
8 racks adjacent to entrance to Platform 1
32 racks adjacent to entrance to Platform 2
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Port
Boat services from Chelsea Harbour Pier (200 metres walk) on Mondays to Fridays, peak hours only, between Putney and Blackfriars.
Rail Replacement Services
Use Bus stop A in Harbour Avenue for westbound services to Clapham Junction
Use Bus stop K in Harbour Avenue for eastbound services to Kensington (Olympia)/Shepherd's Bush
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps can be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Bus Services, Car Hire, Car Park, Cycle Hire, Cycle Storage Sheltered, Parking Spaces, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Help Points
Help Points are available inside and outside this station
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Information Available
Yes - from help point
Staffing Level
Full time
This station does not offer
Customer Service, Left Luggage, Lost Property
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
04:50:00.000 - 00:32:00.000
Saturday
04:55:00.000 - 00:34:00.000
Sunday
07:10:00.000 - 00:28:00.000
Printed Local Information
There is no printed information available
Refreshment Facilities
Yes
WiFi
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Toilets, Trolleys, Waiting Room
Time
Platform
Operator
Cancelled -
