Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Ticket Machines
Yes
Customer Help Points
Insch Passenger Assistance Meeting Point 0:
Passenger Assistance Meeting Points
For station accessibility, please refer to the "Step Free Access" section on the website.
This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff.
By the customer information screen pole, next to the help point and waiting room.
By the pole next to the stairs for the footbridge.
Please wait at the meeting point on your departure platform and make yourself known to staff when the train arrives so they can assist you.
Passenger Assistance
Insch Passenger Assistance Meeting Point 0
Location :
Passenger Assistance Meeting Points
For station accessibility, please refer to the "Step Free Access" section on the website.
This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff.
By the customer information screen pole, next to the help point and waiting room.
By the pole next to the stairs for the footbridge.
Please wait at the meeting point on your departure platform and make yourself known to staff when the train arrives so they can assist you.
Step Free Access
B3, step-free access only to some platforms
This is a Category B3 station. Level to platform 2 and connecting footbridge with stairs to platform 1
Please take care when boarding/alighting the train at this station as the stepping distance between the platform and the train may be more prominent than at other stations.
Step Free Category
B3, step-free access only to some platforms
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)
Car Park - Station Car Park
Name : Station Car Park
Spaces : 44
CCTV : No
Free Parking : Yes
Cycle Storage Spaces
10 spaces
Cycle Storage Type
Lockers, Stands
Cycle Storage Availability
Yes
Parking Spaces
44
Rail Replacement Services
Please click on the link below for the exact bus pick up location:-
Buses pick up/drop off at bus stops at Commercial Road for stations towards Aberdeen.
Buses pick up/drop off at Gordon Terrace for stations towards Inverness
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Help Points
There are Help Points
Passenger Assistance Meeting Points
For station accessibility, please refer to the "Step Free Access" section on the website.
This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff.
By the customer information screen pole, next to the help point and waiting room.
By the pole next to the stairs for the footbridge.
Information Available
Yes - from help point
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Helpline, Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday, Public Holidays
24 Hours
Printed Local Information
There is accessible printed information available
Waiting Room
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
