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Jewellery Quarter
Jewellery Quarter station Vyse Street Birmingham West Midlands
B18 6LE
Jewellery Quarter at a glance
Station details
Accessible Public Telephones
Public telephones are not accessible
Accessible Taxis
Accessible taxis are not available
Accessible Ticket Machines
Yes
Customer Help Points
On both platforms
Induction Loop
Yes
National Key Toilets
The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Thursday Closed, Friday 16:00-18:00, Saturday 11:00-13:00 and 15:00-17:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
Ramp For Train Access
Yes
Staff Help Available
Friday – 16:00 to 18:00
Saturday – 11:00 to 13:00
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Step Free Access
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
This station does not offer
Accessible Booking Office Counter, Impaired Mobility Set Down, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Sheltered
No
Rail Replacement Services
Rail replacement vehicles will operate from the public service bus stops on Vyse Street, in front of the station entrance.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Taxi Rank
BBs 0121 693 3333 TOA 0121 427 8888
This station does not offer
Car Park, Cycle Storage Location, Cycle Storage Spaces
Customer Service
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Jewellery Quarter Station is accredited by the Secure Station Scheme**
Lost Property
No
Staffing Level
Part time
This station does not offer
Left Luggage
Toilets
The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Thursday Closed, Friday 16:00-18:00, Saturday 11:00-13:00 and 15:00-17:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
This station does not offer
Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Waiting Room, WiFi
Departures and arrivals from Jewellery Quarter
Check the latest departures and arrivals into {StationName} in the table below, including live travel
information and status updates.
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