Jewellery Quarter station Vyse Street Birmingham West Midlands
B18 6LE
The lifts are out of order between platform 1 and the exit at Jewellery Quarter station.
Public telephones are not accessible
Accessible taxis are not available
On both platforms
The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Thursday Closed, Friday 16:00-18:00, Saturday 11:00-13:00 and 15:00-17:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
Accessible Booking Office Counter, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Wheelchairs Available
Information to plan your onward journey is available in a printable format here
In the event of engineering the bus/coach will collect from: Picks up/sets down at public service bus stops on Vyse Street. Immediately in front of main entrance to station building and opposite.
BBs 0121 693 3333 TOA 0121 427 8888
Car Park
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Jewellery Quarter Station is accredited by the Secure Station Scheme**
Left Luggage, Lost Property
The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Thursday Closed, Friday 16:00-18:00, Saturday 11:00-13:00 and 15:00-17:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Waiting Room, WiFi
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Platform
Operator
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