Jewellery Quarter

Jewellery Quarter station
Vyse Street
Birmingham
West Midlands
B18 6LE

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Jewellery Quarter At a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Bus Services
Cycle Storage Availability
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Ticket Machines
- Customer Help Points
  
  On both platforms
- Induction Loop
- National Key Toilets
  The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Thursday Closed, Friday 16:00-18:00, Saturday 11:00-13:00 and 15:00-17:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
- Ramp For Train Access
- Staff Help Available
  
  This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
  All of our trains have ramps on board that our conductors are trained to use.
  We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
  � Please contact London Midland Assisted Travel on 0800 092 4260
- Step Free Access
  
  Level access to street from Booking Hall, via automatic doors. Alternative entrance when Booking Hall is closed via hinged door - also level access. 49 steps or lift down to footbridge level. Further 28 steps or lifts down to platform 2 - trains to Snow Hill, or platform 1 - trains to Kidderminster. Level access from platform 2 to Wolverhampton metro platform, and via pedestrian level crossing to Snow Hill Metro platform. 2 lifts from Booking Hall to footbridge and onto platform 1. 1 lift from footbridge to platform 2.
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, Wheelchairs Available
Buying / collecting tickets
- Prepurchase Collection
- Staffing Level
  Parttime
- Ticket Machine
- Ticket Office
  Monday – Closed Tuesday – Closed Wednesday – Closed Thursday – Closed Friday – 16:00 to 18:00 Saturday – 11:00 to 13:00 Sunday – Closed
- This station does not offer
  
  Penalty Fares
Getting to / from the station
- Bus Services
  
  Information to plan your onward journey is available in a printable format�
- Rail Replacement Services
  
  In the event of engineering the bus/coach will collect from: Picks up/sets down at public service bus stops on Vyse Street. Immediately in front of main entrance to station building and opposite.
- Taxi Rank
  
  BBs 0121 693 3333 TOA 0121 427 8888
- This station does not offer
  
  Car Park, Cycle Storage Availability, Cycle Storage Sheltered
Station Facilities
- Customer Service
  We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
- Toilets
  The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Thursday Closed, Friday 16:00-18:00, Saturday 11:00-13:00 and 15:00-17:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
- This station does not offer
  
  Left Luggage, Lost Property, WiFi

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Jewellery Quarter

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Jewellery Quarter

Jewellery Quarter At a glance

Station details

Accessible Ticket Machines

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

This station does not offer

Bus Services

Rail Replacement Services

Taxi Rank

This station does not offer

Customer Service

Toilets

This station does not offer

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