Kelvedon

Kelvedon station
Station Road
Kelvedon
Essex
CO5 9NP

Kelvedon at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Taxis

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines

Yes

Customer Help Points

Help points can be found at the following location(s):

  • Platform 1 (for trains towards London) - At the side entrance to the platform and next to the ticket machine, fixed to the grey post beneath the customer information screen
  • Platform 2 (for trains towards Colchester) - Between the waiting room and the waiting shelter, fixed to the grey post beneath the customer information screens

Impaired Mobility Set Down

Yes

Induction Loop

Yes

Ramp For Train Access

Yes

Staff Help Available

Monday to Friday – 05:45 to 12:55 Saturday – 05:30 to 12:15 Sunday – 08:15 to 15:30

Assistance at this station is provided by a staff member during ticket office opening hours. Outside of this time customers are advised to use Colchester station which is approximately ten miles away. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By speaking with a member of station staff
  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on the ticket machine at this station
  • By using one of the two Help Points at this station

Step Free Access

There is step free access from the station carpark to Platform 2 (for trains towards Colchester and Ipswich) only, with no step free access from the carpark to Platform 1 (for trains towards London) via the station as there is a stepped footbridge between the platforms. Step free access is available to Platform 1 via the station approach road off Station Road, although it is approximately 200 metres or a four-minute walk from the car park to the platform. 

This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Wheelchairs Available

Yes

This station does not offer

Accessible Booking Office Counter, Accessible Public Telephones, National Key Toilets

Penalty Fares

Applicable Operators: Greater Anglia

Prepurchase Collection

Yes

Smartcards

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart


SmartcardIssue : Yes
SmartcardTopup : Yes
SmartcardValidator : Yes

Ticket Machine

Yes

Ticket Office

Monday to Friday – 05:45 to 12:55 Saturday – 05:30 to 12:15 Sunday – 08:15 to 15:30

Car Park

Station Car Park - 260 spaces
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
Car Parking Charges
Per Hour ticket: ÂŁ1.00
Daily ticket: ÂŁ8.40
Weekly ticket: ÂŁ37.00
Monthly ticket: ÂŁ158.00
Three Monthly ticket: ÂŁ449.00
Annual ticket: ÂŁ1,573.00

ÂŁ12.00 Weekend fare (from 1000 Friday - 0400 Monday)

ÂŁ63.00 Flexi ticket

Cycle Storage Availability

Yes

Cycle Storage Cctv

Yes

Cycle Storage Location

There are five cycle stands between the side entrance and the ticket hall, and a secure cycle parking area providing 40 spaces can be accessed from Platform 1 (for trains towards London).

Cycle Storage Sheltered

No

Cycle Storage Spaces

50 spaces

Cycle Storage Type

Stands, Wheel Racks

Rail Replacement Services

Rail replacement bus services pick up and drop off on Station Road, at the junction with Station Approach.

This station does not offer

Bus Services, Taxi Rank

Customer Service

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Lost Property

Monday to Sunday – 24 hours All Bank Holidays – 24 hours

Staffing Level

Part time

This station does not offer

Left Luggage

Toilets

The toilets are located in the station building on Platform 1 (for trains towards London) and are accessed via the booking hall. Toilets at this station are scheduled to be open at the following times:

Monday - Friday 06:00 - 16:30Saturday 05:30 - 12:30Sunday 08:30 - 15:30

Waiting Room

The main waiting room is located in the booking hall, but there is another waiting room on Platform 2 (for trains towards Colchester and Ipswich) and this is available for customers to use 24/7.

This station does not offer

Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities

Departures and arrivals from Kelvedon

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
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Time

Platform

Operator

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