The ticket office will have the following changes to planned availability: Saturday 10th October 06:30 - 08:30 Monday 12 October - Closed Tuesday 13 October - Closed Wednesday 14 October - 06:15 - 13:30 Saturday 17 October - Closed Please note there is no access to customer toilets or waiting room outside of opening hours. Tickets can be bought from the ticket machine or digitally.
Accessibility Information
There is information about accessibility
Accessible Parking
10
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Kemble Passenger Assistance Meeting Point 0:
Ticket Office (Staffed Station)
The ticket office is located in the main station building.
Platform (When Unstaffed)
Make your way onto the platform. Onboard teams will assist you.
Impaired Mobility Set Down
Wheelchair passengers travelling towards Swindon or London will be unable to board High Speed Trains. Please use the units which arrive every other hour or contact the Helpline for further assistance. Assisted Travel meeting point - ticket office main entrance. Please notify a member of staff.
National Key Toilets
Yes
Passenger Assistance
Kemble Passenger Assistance Meeting Point 0
Location :
Ticket Office (Staffed Station)
The ticket office is located in the main station building.
Platform (When Unstaffed)
Make your way onto the platform. Onboard teams will assist you.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Meeting point: Ticket Office.
Step Free Access
B2, (refer to quick reference guide)
Step-free category B2 station - “Some step-free access to all platforms.” Step free access possible to both platforms however Gloucester bound platform can only be accessed step free via local roads and footpaths.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, Lifts, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Airport
Find out more about links from GWR stations to airports.
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 220
CCTV : No
Free Parking : No
Find out more about car parking at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
outside station
Cycle Storage Spaces
12 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
220
Rail Replacement Services
Bus stop at front of the station (Platform 1 side).
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via controlled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Car Hire, Cycle Hire, Cycle Storage Sheltered, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Find out more here
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:40:00.000 - 13:30:00.000
Saturday
06:40:00.000 - 14:10:00.000
Sunday
Unavailable
Post Box
Yes
Printed Local Information
There is no printed information available
Shops
Yes
Refreshment Facilities
Yes
Toilets
The toilets are located on Platform 1.
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:40:00.000 - 13:30:00.000
Saturday
06:50:00.000 - 13:30:00.000
Sunday
Unavailable
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Request Stop, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
