Stay in the loop
Subscribe to our emails to get access to special offers, exclusive competitions, and the best travel tips directly to your inbox.
The lifts are out of order between platform 2 and the exit at Kenilworth station.
Customer Help Points
Induction Loop
Yes
Ramp For Train Access
Ramps are kept on the train for use at this station.
Staff Help Available
The Assistance meeting point is on the platform that your train is due to depart. Please attract the attention of the Senior Conductor who will assist you onto the train.
Step Free Access
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Adjacent to the station building
Cycle Storage Sheltered
Yes
Cycle Storage Type
Stands
Rail Replacement Services
Rail replacement vehicles will operate from the bus stop outside the station.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
This station does not offer
Bus Services, Cycle Storage Spaces, Taxi Rank
Customer Service
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
Lost Property
No
Staffing Level
Unstaffed
This station does not offer
Left Luggage
This station does not offer
Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Toilets, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -