Accessibility Information
There is no information about accessibility
Accessible Parking
0
Customer Help Points
Kidsgrove Passenger Assistance Meeting Point 0:
Platform
Please wait on the platform in view of the station / on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is no counter here
Lift Details
Lift 2, Footbridge to Platforms 2 & 3
Operational Announcements : There are audio announcements outside this lift only
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift 1, Station front and Footbridge
Operational Announcements :
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths 1.1m wide
Lift 3, Platform 4 and Footbridge
Operational Announcements : There are audio announcements outside this lift only
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths at least 0.9m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Kidsgrove Passenger Assistance Meeting Point 0
Location :
Platform
Please wait on the platform in view of the station / on-train staff and make yourself known when the train arrives so they can assist you.
Staff Help Available
Yes
Step Free Access
A, Compliant step-free access to all platform(s)
Category B
Access is available to all platforms at this station via the lifts and footbridge
This station has tactile paving at the edge of each platform.
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Nearest Accessible Stations, Ramp For Train Access, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - General
Car Park : Station Car Park. (Pay by RingGO available) www.myringgo.co.uk/parkinglocator/23315
Spaces : 49
CCTV : No
Free Parking : No
Daily : £3.30
Weekly : £9.90
Monthly : £33.00
Annual : £330.00
Operator : East Midlands Railway
Cycle Storage Cctv
Yes
Cycle Storage Spaces
38 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
49
Rail Replacement Services
In the event of engineering, the bus / coach will collect from the entrance of the station car park.
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Location, Cycle Storage Sheltered, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Help Points
There are Help Points
Platform 1 & 2 push button help point available 24hrs per day.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Passenger assistance is not available at this station, a ramp can be provided by on-train staff to board and leave the train only, when you get to the station please use the help point to arrange this. If you require assistance please contact East Midlands Railway on 03457 125 678 (option 3) to discuss your travel options.
Information Available
Yes - from help point
Staffing Level
Part time
This station does not offer
Customer Service, Left Luggage, Lost Property
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:10:00.000 - 12:30:00.000
Saturday
06:10:00.000 - 12:30:00.000
Sunday
Unavailable
Printed Local Information
There is accessible printed information available
Toilets
The toilets are located inside the Booking Hall. The National key toilets are located inside the Booking Hall; these toilets are operated by a radar key. Toilet opening times:
Waiting Room
There is a heated waiting room available on platform 1 and also on platform 2/3. There is a shelter with seating available on platform 4.
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
