The lifts are out of order between platform 1 and the exit at Kings Heath station.
Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Ticket Machines
Yes
Customer Help Points
Kings Heath Passenger Assistance Meeting Point 1:
The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Induction Loop
Induction loops are at designated listening areas
Lift Details
Lift, Platform 1
Operational Announcements : There are audio announcements provided inside this lift only
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift, Platform 2
Operational Announcements : There are audio announcements provided inside this lift only
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lifts
There are lifts
Passenger Assistance
Kings Heath Passenger Assistance Meeting Point 1
Location :
The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Ramp For Train Access
Ramps are available on the train to provide assistance.
Step Free Access
A, Compliant step-free access to all platform(s)
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, National Key Toilets, Nearest Accessible Stations, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
Bus routes 35 & 50 operate daily services, Mondays to Sundays. For bus times and days of operation please contact tfwm (www.tfwm/check/timetable), or Traveline (on www.traveline.info or call: 0871 200 22 33)
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
32 spaces
Cycle Storage Type
Racks
Cycle Storage Availability
Yes
Rail Replacement Services
Rail replacement buses depart towards Birmingham from the bus stop on Alcester Road (bus stop A outside Queensbridge School); towards Kings Norton depart from the bus stop on the High Street (bus stop B opposite Findlay Road). Please refer to the Onwards Travel Information poster.
This station does not offer
Airport, Car Hire, Car Park, Cycle Hire, Cycle Storage Cctv, Cycle Storage Location, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are only made audibly
Customer Service
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Help Points
Help Points are available inside and outside this station
All Help Points have induction loops
Helpline
Yes
Information Available
Yes - from help point
Lost Property
.
Staffing Level
Unstaffed
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Printed Local Information
There is accessible printed information available
WiFi
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room
Time
Platform
Operator
Cancelled -
