Accessibility Information
There is information about accessibility
Customer Help Points
Kingsknowe Passenger Assistance Meeting Point 0:
Passenger Assistance Meeting Points
For station accessibility, please refer to the "Step Free Access" section on the website.
This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff.
By the customer information screen pole, next to the shelter.
By the customer information screen pole, next to the help point and cycle rack.
Please wait at the meeting point on your departure platform and make yourself known to staff when the train arrives so they can assist you.
Induction Loop
Induction loops are only in Help Points
Passenger Assistance
Kingsknowe Passenger Assistance Meeting Point 0
Location :
Passenger Assistance Meeting Points
For station accessibility, please refer to the "Step Free Access" section on the website.
This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff.
By the customer information screen pole, next to the shelter.
By the customer information screen pole, next to the help point and cycle rack.
Please wait at the meeting point on your departure platform and make yourself known to staff when the train arrives so they can assist you.
Step Free Access
B2, (refer to quick reference guide)
This is a Category B2 station. Ramps to both platforms and level crossing
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Lifts, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)
Cycle Storage Spaces
10 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Rail Replacement Services
Please click on the link below for the exact bus pick up location:-
Buses pick up/drop off on Kingsknowe Road South near the level crossing and canal.
This station does not offer
Airport, Car Hire, Car Park, Cycle Hire, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Drop Off Pick Up, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Help Points
There are Help Points
Passenger Assistance Meeting Points
For station accessibility, please refer to the "Step Free Access" section on the website.
This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff.
By the customer information screen pole, next to the shelter.
By the customer information screen pole, next to the help point and cycle rack.
Helpline
We want everyone to travel with confidence. That is why, if you are planning to travel on ScotRail services our policy is you can request an assistance booking 1 hour in advance - other National Rail Services is 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday, Public Holidays
24 Hours
Printed Local Information
There is accessible printed information available
Waiting Room
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
