Accessibility Information
There is information about accessibility
Accessible Parking
21
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Kirkcaldy Passenger Assistance Meeting Point 0:
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.
Located in the main station building on Platform 1.
By the customer information screen pole, next to the shelter.
By the customer information screen, next to the waiting room.
Located in the main station building on platform 1. If unstaffed, go to your platform.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Impaired Mobility Set Down
Yes
Lift Details
Lift 1, Platform 1 (Towards Edinburgh)
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift 2, Platform 2 (Towards Leven/Dundee)
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Kirkcaldy Passenger Assistance Meeting Point 0
Location :
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.
Located in the main station building on Platform 1.
By the customer information screen pole, next to the shelter.
By the customer information screen, next to the waiting room.
Located in the main station building on platform 1. If unstaffed, go to your platform.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
A, Compliant step-free access to all platform(s)
This is a Category A station. This station has step-free access to both platforms. The Passenger Assist meeting point is at the Ticket Office.
Please take care when boarding / alighting the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations.
Step Free Category
A, Compliant step-free access to all platform(s)
Wheelchairs Available
Yes
This station does not offer
Escalator Information, Induction Loop, Nearest Accessible Stations, Ticket Barriers
Bus Services
For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)
Car Park - Station Car Park
Name : Station Car Park
Spaces : 594
CCTV : Yes
Free Parking : Yes
Operator : Local Council
Cycle Hire
For details of the discount available to ScotRail customers see our Cycle Hire section:-
Planning your cycle rail journey | ScotRail
10% off Fife Easy Bikes
Fife Easy E-Bikes is an affordable and hassle-free way to enjoy the benefits of riding an e-bike. You can use it for your daily commute or explore Fife’s amazing coast and countryside. Bikes are available to Fife residents on a minimum four-week hire.
We offer Scotrail customers a 10% discount on the first four weeks of your hire. Simply use the code SCOTR2510 when you book.
For more information, visit www.langtouncycles.org.uk
Cycle Storage Spaces
20 spaces
Cycle Storage Type
Lockers, Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop off and pick up point on Forth Avenue
Same Side As Station: The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Point 2: Drop off and pick up point on Bennochy Road
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a drop-off point only
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
594
Rail Replacement Services
Please click on the link below for the exact bus pick up location:-
Buses pick up/drop off from outside the station building at the entrance to Platform 2.
Taxi Rank
There is taxi provision
Taxi Rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Help Points
There are Help Points
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.
Located in the main station building on Platform 1.
By the customer information screen pole, next to the shelter.
By the customer information screen, next to the waiting room.
Helpline
We want everyone to travel with confidence. That is why, if you are planning to travel on ScotRail services our policy is you can request an assistance booking 1 hour in advance - other National Rail Services is 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from ticket office
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday, Public Holidays
24 Hours
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
Shops
WHSmith, PhotoMe photo booth
Refreshment Facilities
WH Smith, mobile coffee van
Toilets
The toilets are located on Platform 1 and 2. The toilet facilities are only available during Ticket Office opening hours.
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
06:30:00.000 - 19:30:00.000
WiFi
Yes
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Trolleys
Time
Platform
Operator
Cancelled -
