Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Ticket Machines
Yes
Customer Help Points
Knebworth Passenger Assistance Meeting Point 0:
Assistance Meeting Point
Outside the ticket office. If no staff are present, please contact staff at the ticket gates, ticket office or platform.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Passenger Assistance
Knebworth Passenger Assistance Meeting Point 0
Location :
Assistance Meeting Point
Outside the ticket office. If no staff are present, please contact staff at the ticket gates, ticket office or platform.
Staff Help Available
Yes
Step Free Access
C, no step-free access to any platform
This is a Category C station: This station does not have step-free access.
The Assistance Meeting Point is outside the ticket office.
Step Free Category
C, no step-free access to any platform
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Car Park - Station Car Park
Name : Station Car Park
Spaces : 50
CCTV : No
Free Parking : No
Operator : APCOA Parking UK
Telephone : 01895 262122
Cycle Storage Cctv
Yes
Cycle Storage Location
Located by the station entrance.
Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
40 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
50
Rail Replacement Maps
Rail Replacement Bus Map - Knebworth - https://assets.nationalrail.co.uk/e8xgegruud3g/5OgkAvBHJDqsFRUxkexHpf/8074b134cf4a364c6d0268e36d797efb/2025-01_CI_GN_RRB_KBW_DR.pdf
Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
This station does not offer
Airport, Car Hire, Cycle Hire, Port, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Assistance can be provided via the help points, located on the platforms, at all times of the day.
Help Points
Help Points are available inside and outside this station
The Assistance Meeting Point is outside the ticket office.
Helpline
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Information Available
Yes - from help point
Yes - from ticket office
Lost Property
If you have lost something at a Great Northern station or onboard a Great Northern train, please visit the Great Northern website and use the webform to register your lost item.
Some Great Northern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
Staffing Level
Part time
This station does not offer
Left Luggage
Atm Machine
Yes
CCTV
Yes
Information Points
There are no information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:50:00.000 - 13:15:00.000
Saturday
08:00:00.000 - 13:45:00.000
Sunday
Unavailable
Refreshment Facilities
Yes
Toilets
Located on the station concourse. Toilets are only available during staffed hours.
Waiting Room
Unheated waiting areas are available on both platforms.
This station does not offer
Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Printed Local Information, Request Stop, Shops, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
