The lifts are out of order between platform 1 and the footbridge at Leatherhead station. This affects Southern services towards London Victoria. Please speak to station staff for further assistance.
Accessibility Information
There is information about accessibility
Accessible Parking
4
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Leatherhead Passenger Assistance Meeting Point 0:
Assistance Meeting Point
Meet at the ticket hall on platform 1. If no staff are present, please contact staff at the ticket gates, ticket office or platform.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Lift Details
Lift 2 between the Footbridge and Platform 2
Operational Announcements :
Lift Controls :
Manoeuvrability :
Opening Width :
Lift 1 between the Footbridge and Platform 1 & the Station Building
Operational Announcements :
Lift Controls :
Manoeuvrability :
Opening Width :
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Leatherhead Passenger Assistance Meeting Point 0
Location :
Assistance Meeting Point
Meet at the ticket hall on platform 1. If no staff are present, please contact staff at the ticket gates, ticket office or platform.
Ramp For Train Access
Ramps are kept at this station to provide assistance
A staff-operated ramp is required for step-free access between train and platform at this station.
Staff Help Available
Yes
Step Free Access
A, Compliant step-free access to all platform(s)
This is a Category A station: This station has step-free access to all platforms.
The Assistance Meeting Point is in the ticket hall on platform 1.
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Yes
This station does not offer
Accessible Public Telephones, Escalator Information, Impaired Mobility Set Down, Induction Loop, Nearest Accessible Stations, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Car Park - Station Car Park
Name : Station Car Park
Spaces : 239
CCTV : Yes
Free Parking : No
Operator : APCOA Parking UK
Telephone : 01895 262122
Cycle Storage Cctv
Yes
Cycle Storage Location
Located by the station entrances and platform 1.
Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
88 spaces
Cycle Storage Type
Stands, Racks
Cycle Storage Availability
Yes
Parking Spaces
239
Rail Replacement Maps
Leatherhead - Replacement Bus Map - https://assets.nationalrail.co.uk/e8xgegruud3g/7atOJURJOldvIQMIKvccJW/f5bd3b41633373987eadaa31aa0f3d6d/2025-01_CI_SN_RRB_LHD_DR.pdf
Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
Taxi Rank
There is taxi provision
Taxi rank, (east entrance) via Station Approach
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps can only be deployed from the side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi rank, (west entrance) via Station Approach
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Hire, Port
Announcements
Announcements are made both visually and audibly
Help Points
Help Points are only available in limited locations
The Assistance Meeting Point is outside the main entrance next to the small staircase / ramp leading to the ticket office.
Helpline
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Accessibility at the station - Southern.
Information Available
Yes - from help point
Lost Property
If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.
Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
Staffing Level
Full time
This station does not offer
Customer Service, Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
05:15:00.000 - 00:30:00.000
Saturday
06:45:00.000 - 00:30:00.000
Sunday
07:15:00.000 - 00:30:00.000
Printed Local Information
There is no printed information available
Refreshment Facilities
Yes
Toilets
Located on platform 1.
Waiting Room
There are heated waiting rooms on both platforms during staffed hours.
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
