Accessibility Information
There is no information about accessibility
Accessible Parking
11
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Leeds Passenger Assistance Meeting Point 0:
Customer information Point
Located in the centre of the main concource, opposite New Station St entrance. Please check the opening times on the National Rail Enquiries website.
Ticket Office
Located within the ticket office foyer on the main concourse). Please check the opening times on the National Rail Enquiries website.
Ticket Barriers
Outside of ticket office and Customer infomration point opening hours, please go to the ticket barrier for assistance.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Impaired Mobility Set Down
Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance:
Induction Loop
Induction loops are throughout this station
Lift Details
Lift, Platforms 9 & 11 (West End)
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift, Platforms 6 & 8 (West End)
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift 2, South Side Entrance towards Little Neville Street
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths 1.1m wide
Lift between Platforms 12 to 15 and West Footbridge
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift, Platform 15 (West End)
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift, Platform 16 (West End)
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift 1, South Side Entrance towards Granary Wharf
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Leeds Passenger Assistance Meeting Point 0
Location :
Customer information Point
Located in the centre of the main concource, opposite New Station St entrance. Please check the opening times on the National Rail Enquiries website.
Ticket Office
Located within the ticket office foyer on the main concourse). Please check the opening times on the National Rail Enquiries website.
Ticket Barriers
Outside of ticket office and Customer infomration point opening hours, please go to the ticket barrier for assistance.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Journey Care assistance is available prior to travel via the relevant Train Operator:
Northern - **0800 138 5560** Customer services, Textphone 18001 03457 225 225 or using a Passenger Assistance Request form
London North Eastern Railway - 03457 225 225 Textphone - 18001 03457 225 225
CrossCountry - 0344 811 0125, textphone 0344 811 0126
East Midlands Railway - 0800 0113323, textphone 18001 03457 078051
TransPennine Express - 0800 107 2149, textphone 18001 0800 1072149
Step Free Access
A, Compliant step-free access to all platform(s)
Suitable for disabled passengers. Lifts or Level access to all platforms.
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Yes
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Escalator Information, Nearest Accessible Stations
Bus Services
First and Yorkshire Tiger both operate a network of frequent local bus routes around Leeds city and West Yorkshire. The Citybus stops here and connects key location in Leeds. For more information about all buses in West Yorkshire visit www.wymetro.com
Buy a Leeds PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
For information about all buses in west Yorkshire visit: www.wymetro.com
Car Hire
.
Car Park - Station Car Park
Name : Station Car Park
Spaces : 305
CCTV : Yes
Free Parking : No
Up to 20 minutes: £0.70
Up to 40 minutes: £2.80
Up to 1 hour: £4.50
Up to 2 hours: £6.00
Up to 6 hours: £12.50
Up to 24 hours: £23.00
Night Rate: £7.50 - patrons must enter after 18:00 and depart before 06:00 for this rate to apply.
Cycle Storage Cctv
Yes
Cycle Storage Location
Cycle Storage Spaces
92 spaces
Limited wheel racks available on platform 12 / 15 and short stay car park.
Cycle Storage Type
Racks
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Pedestrian area (no vehicles access)
Same Side As Station:
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
305
Rail Replacement Services
Rail replacement services will be available from Wellington Street, which is located 60 meters from the City Square exit of the station.
Taxi Rank
There is taxi provision
Area under construction
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via controlled roadway crossing
Covered : The taxi rank is partially covered
Ramp : Ramps can only be deployed from the side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Area under construction
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Cycle Hire, Cycle Storage Sheltered, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from information point
Yes - from ticket office
Left Luggage
Yes
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Customer Service, Help Points
Atm Machine
Yes
Baby Change
Yes
CCTV
Yes
First Class Lounge
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:00:00.000 - 18:30:00.000
Saturday
06:30:00.000 - 18:00:00.000
Sunday
10:00:00.000 - 17:30:00.000
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
06:30:00.000 - 20:30:00.000
Sunday
10:00:00.000 - 18:00:00.000
Post Box
Yes
Printed Local Information
There is no printed information available
Shops
Yes
Refreshment Facilities
Yes
Toilets
Baby changing facilities are located in the accessible toilet on platform 12 on the South Concourse
Trolleys
Yes
Waiting Room
Yes
This station does not offer
Bureau De Change, Defibrillator, Limited Service, Pay Phones, Request Stop
Time
Platform
Operator
Cancelled -
