The lifts are out of order between platforms 1 and 2 and the rest of the station at Leigh-on-Sea station.
Accessibility Information
There is information about accessibility
Accessible Parking
6
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Leigh-on-Sea Passenger Assistance Meeting Point 0:
Gateline (Staffed Hours)
Leigh-On-Sea has only one gateline and is as soon as you enter the station. Check staffed hours on National Rail Enquiries website.
Station Help Points (Outside Staffed Hours)
Outside of staffed hours, please use the help point to request assistance for your journey.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Lift Details
Lift 1, Platforms 1 & 2
Operational Announcements : There are no audio announcements or they are not audible in this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lift 2, Platform 3
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Leigh-on-Sea Passenger Assistance Meeting Point 0
Location :
Gateline (Staffed Hours)
Leigh-On-Sea has only one gateline and is as soon as you enter the station. Check staffed hours on National Rail Enquiries website.
Station Help Points (Outside Staffed Hours)
Outside of staffed hours, please use the help point to request assistance for your journey.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
A, Compliant step-free access to all platform(s)
Lifts are available to all platforms
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Yes
This station does not offer
Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Nearest Accessible Stations, Wheelchairs Available
Airport
Southend Airport is about a 15 minute taxi journey from outside the front of the station. For further details please visit: http://www.southendairport.com/
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 518
CCTV : Yes
Free Parking : No
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Cycle Storage Cctv
Yes
Cycle Storage Location
In drop off car park
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
104 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
518
Rail Replacement Services
c2c Rail Replacement outside the Station Entrance (W3W ///pulled.clay.slurs)
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via controlled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Car Hire, Cycle Hire, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Monday - Friday, 08:00 - 20:00
Saturday, Sunday, Public Holidays, 09:00 - 16:00
Closed Christmas Day and Boxing Day
0345 744 4422 (option 3, followed by option 3)
contact@c2crail.net
Help Points
There are Help Points
Due to vandalism, there is no help point for platforms 1 & 2 at Leigh-on-Sea.
Any customers who may not have prebooked assistance, please Call Freephone: 0800 022 3720 (Select Option 1 for Passenger Assist).
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from ticket office
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
Atm Machine
Yes
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
05:15:00.000 - 20:00:00.000
Saturday
06:15:00.000 - 20:00:00.000
Sunday
07:15:00.000 - 19:30:00.000
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
Refreshment Facilities
Cafe located on concourse
Toilets
The toilets are located on Platforms 1 & 2.
The National key toilet is located on the Main Concourse beside the Ticket Office; these toilets are operated by a RADAR key.
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
05:15:00.000 - 22:00:00.000
Saturday
06:15:00.000 - 20:00:00.000
Sunday
06:45:00.000 - 19:40:00.000
This station does not offer
Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Trolleys
Time
Platform
Operator
Cancelled -
