Accessible Booking Office Counter
Yes
Accessible Ticket Machines
Yes
Customer Help Points
Yes
Induction Loop
Yes
Ramp For Train Access
Yes
Staff Help Available
Step Free Access
A lift is available to platform 2 (trains towards Southend).
Step free access to platform 1 (towards Fenchurch Street), is via the Docklands Light Railway and connecting bridge.
This station does not offer
Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Sheltered
No
Rail Replacement Services
c2c Rail Replacement on Commercial Road (A13) at the end of Bekesbourne St (the street of the Station Entrance). Take a right from the Entrance then a left:
This station does not offer
Car Park, Cycle Storage Location, Cycle Storage Spaces, Taxi Rank
Customer Service
Customer Services may be contacted as follows:
Mondays - Fridays, between 08:00 - 20:00
Saturday - Sunday, between 09:00 - 16:00
Public Holidays, between 09:00 - 16:00
Closed on Christmas Day and Boxing Day
Tel: 0345 744 4422 (option 3, followed by option 3)
Email: contact@c2crail.net
Lost Property
Closed Christmas Day and Boxing Day
Staffing Level
Part time
This station does not offer
Left Luggage
Time
Platform
Operator
Cancelled -
