Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Ticket Machines
Yes
Customer Help Points
Lisvane & Thornhill Passenger Assistance Meeting Point 0:
Platform
On the platform in view of the on-train staff.
Impaired Mobility Set Down
Yes
Nearest Accessible Stations
Cardiff Queen Street, Heath Low Level
Passenger Assistance
Lisvane & Thornhill Passenger Assistance Meeting Point 0
Location :
Platform
On the platform in view of the on-train staff.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Step Free Access
B1, (refer to quick reference guide)
Category B1.
Step free access to Platform 1 (to Rhymney) via a ramp with a steep gradient.
Step free access to Platform 2 (to Cardiff) via Clos Llysfaen and a ramp with a shallow gradient.
Access between the platforms is via a footbridge
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, Lifts, National Key Toilets, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
Visit Cardiff Bus (routes 85 and 86) for more details.
Car Park - Station Car Park
Name : Station Car Park
Spaces : 80
CCTV : Yes
Free Parking : Yes
Operator : Transport for Wales
Telephone : 03333211202
Cycle Hire
Cycle hire is provided by Next/Ovo bike with their docking station located in Cherry Orchard Road, north of the station.
Cycle Storage Cctv
Yes
Cycle Storage Location
5 Sheffield stands providing for 10 bicycles are located adjacent to main path leading to southbound (Cardiff direction) platform
Cycle Storage Spaces
10 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
80
Rail Replacement Services
Local bus stop on Cherry Orchard Road. Towards Caerphilly, near the station car park entrance. Towards Cardiff, near the junction with Clos Llysfaen.
This station does not offer
Airport, Car Hire, Cycle Storage Sheltered, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
Help Points
There are no Help Points
Induction loops are not available at Help Points
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Information Available, Left Luggage
CCTV
Yes
Information Points
There are information points
Post Box
There are Inpost Lockers available at this Station. Location: Next to the Ticket Office
Printed Local Information
There is accessible printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
