Liverpool Lime Street

Liverpool Lime Street station
Lime Street
Liverpool
Merseyside
L1 1JD

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Liverpool Lime Street at a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Onward Travel
Cycle Storage
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
- Accessible Public Telephones
  
  Situated on main concourse opposite Northern's Travel Centre
- Accessible Taxis
  
  Accessible taxis at Liverpool Lime Street station can be provided at the taxi rank. If you require a private accessible taxi please locate a member of the station staff and they will provide you with a local taxi firm company number.
- Accessible Ticket Machines
  
  There are eight accessible ticket machines at the station located on the station concourse.
- Customer Help Points
  
  There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. There is also a call point near the entrance of the short stay car park.
- Height Adjusted Ticket Office Counter
- Impaired Mobility Set Down
  
  Assistance is available to and from platforms
- Induction Loop
- National Key Toilets
  
  The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.
- Ramp For Train Access
- Staff Help Available
  Monday to Sunday – 24 hours
  
  Liverpool Lime Street Mobility Team are available: -
  - Monday - Saturday 07:00 - 22:00
  - Sunday 08:00 - 22:00
  THERE IS NO CHARGE FOR THIS SERVICE.
  A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance.
- Step Free Access
- Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  
  NR
- Prepurchase Collection
- Smartcards
  
  Walrus cards and local Saveaway only. For more information Click here.
  
  SmartcardIssue : Yes
  SmartcardValidator : No
- Ticket Machine
- Ticket Office
  
  Sunday – 07:15 to 23:05 Monday to Friday – 05:00 to 23:38 Saturday – 05:00 to 23:38
  
  The travel centre which provides travel information is also located on the concourse
Getting to / from the station
- Car Park
  
  Short stay car park located on Skelhorne Street & Long Stay Car Park located on Lord Nelson Street - 280 spaces
  Monday to Sunday – 24 hours
- Cycle Storage
  
  Storage Space: 52 spaces
  Cycle Shelter Provided: Yes
  Cctv: true
  Storage location:
  Alongside station entrance
- Onward Travel
  
  'Arriva' and 'Stagecoach' operate a network of daily, frequent bus routes around the city and also to nearby towns. For route maps and timetables: www.arrivabus.co.uk and www.stagecoachbus.com/merseyside
  Liverpool's main bus station (on Roe Street) is about 4 minutes walk from Lime Street station.
  Not all buses are accessible
  Buy a Liverpool PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. More details at www.plusbus.info
- Rail Replacement Services
  
  Rail replacement services depart at the Bus stop on Skelhorne Street, near the Tesco Express. L3 5GA.
- Taxi Rank
  
  The station taxi rank is located at Skelhorne Street side of the station. There are two customer help points located for passengers requiring assistance.
Staffing and general services
- Customer Service
  
  Please see a member of staff or go to the Network Rail Station Reception on the main concourse; further to that you can contact Network Rail on 03457 11 41 41.
- Left Luggage
- Lost Property
  
  Monday to Friday – 09:00 to 17:30
- Staffing Level
  
  Fulltime
Station Facilities
- Atm Machine
  
  Located on Platform 7
- Baby Change
  
  Female toilets
- First Class Lounge
  
  Monday to Friday – 06:00 to 20:00 Saturday – 08:00 to 18:00 Sunday – 10:00 to 18:00
  
  The First Class Lounge is located on the main concourse and is for First Class Avanti West Coast customers only.
  The First Class Lounge at Liverpool Lime Street will be closed to customers on Wednesday 28 and Thursday 29 February due to filming at the station. If you’d like to enjoy complimentary refreshments before continuing your journey, please present your Avanti West Coast First Class ticket to a member of Avanti West Coast staff upon your arrival at Liverpool Lime Street and they’ll help you out.
- Refreshment Facilities
  
  Various retail establishments are present on Liverpool Lime Street station to purchase refreshments.
- Toilets
  
  Male and Female toilets located on the station concourse by Lord Nelson street entrance
- Waiting Room
  
  Located on main concourse
- WiFi
  
  WiFi hot spots around Liverpool Lime Street station

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Liverpool Lime Street

Liverpool Lime Street at a glance

Station details

Accessible Booking Office Counter

Accessible Public Telephones

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Height Adjusted Ticket Office Counter

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

Penalty Fares

Prepurchase Collection

Smartcards

Ticket Machine

Ticket Office

Car Park

Cycle Storage

Onward Travel

Rail Replacement Services

Taxi Rank

Customer Service

Left Luggage

Lost Property

Staffing Level

Atm Machine

Baby Change

First Class Lounge

Refreshment Facilities

Toilets

Waiting Room

WiFi

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