Accessibility Information
There is no information about accessibility
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
All ticket counters have been lowered at this station.
Customer Help Points
London Cannon Street Passenger Assistance Meeting Point 0:
Assistance Meeting Point
Located on the main concourse at the ticket office. Please check the opening times on the National Rail Enquiries website.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Lift Details
Lift, Cannon Street to East Side of the Main Concourse
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide
Lift 1, Concourse to Street Level
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
London Cannon Street Passenger Assistance Meeting Point 0
Location :
Assistance Meeting Point
Located on the main concourse at the ticket office. Please check the opening times on the National Rail Enquiries website.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Available during station opening hours.
Step Free Access
A, Compliant step-free access to all platform(s)
There is step free access at street level from left side main station entrance to concourse level.
There are two lifts:
Lift 1, East side concourse from to Concourse / Street level
Lift 2, West side concourse to London Underground ticket hall and street level, but not platforms. Available only when the underground station is open.
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
There are ticket gates on all platforms. All platforms can be accessed by wide ticket gates.
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Escalator Information, Impaired Mobility Set Down, Induction Loop, Nearest Accessible Stations, Wheelchairs Available
Cycle Hire
Hired bikes can normally to be found at the bottom of Dowgate Hill or at the top of Bush Lane either side of the station.
Cycle Storage Cctv
Yes
Cycle Storage Location
Electric bikes & scooters are prohibited.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
56 spaces
Electric bikes & scooters are prohibited.
Cycle Storage Availability
Yes
This station does not offer
Airport, Bus Services, Car Hire, Car Park, Cycle Storage Type, Parking Spaces, Port, Rail Replacement Maps, Rail Replacement Services, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Available during station opening hours
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from ticket office
Yes - from information point
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Help Points, Left Luggage
Atm Machine
Yes
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
24 Hours
Saturday
24 Hours
Sunday
24 Hours
Printed Local Information
There is accessible printed information available
Shops
Wide range of shops
Refreshment Facilities
Food outlet (Seating available)
Toilets
These are beside the ticket office located near platform 7. There are also a baby changing facilities here
Waiting Room
All platforms are partially or fully covered with a canopy; the concourse is fully covered.
This station does not offer
Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
