London Charing Cross

London Charing Cross station
The Strand
London
Greater London
WC2N 5HF

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Station Message

On weekdays, the busiest times at this station are generally between 06:30 and 09:30 and between 16:30 and 19:30.

London Charing Cross at a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Onward Travel
Cycle Storage
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
  
  All ticket counters are lowered in this station. The Rail Information point has a lowered counter too.
- Accessible Public Telephones
  
  On the central passage in the main concourse
- Accessible Taxis
  
  Accessible taxis are located outside the front of the station
- Accessible Ticket Machines
  
  On the concourse in front of the ticket office.
- Customer Help Points
  
  Yes, staff help is available from the Rail Information Point in the Main Concourse beside platform 5 and 6 or from any member of station staff. Mobility assistance can be arranged by contacting Southeastern on 0845 000222. It is preferred if this assistance is requested 24 hours in advance.
- Height Adjusted Ticket Office Counter
  
  All ticket counters are lowered in this station. The Rail Information point has a lowered counter too.
- Impaired Mobility Set Down
  
  Yes, but not clearly identified as such. There is a large yellow Hatched box for loading and unloading that mobility passengers may use. It is unsupervised and there is no Help Point available. Help should be requested from the Rail Information Point in the main concourse, or from any member of station staff.
- Induction Loop
- National Key Toilets
  
  Located on the central passage in the main concourse. Radar key for accessible toilets
- Ramp For Train Access
- Staff Help Available
- Step Free Access
  
  Yes, the station is all on one level and all platforms are reachable by disabled passengers.
- Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  
  NR
- Prepurchase Collection
- Smartcards
  
  Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
  
  SmartcardIssue : No
  SmartcardValidator : Yes
- Ticket Machine
- Ticket Office
  
  Monday to Sunday – 24 hours
  
  The ticket office is situated on the concourse
Getting to / from the station
- Car Park
- Cycle Storage
  
  Storage Space: 20 spaces
  Cycle Shelter Provided: No
  Cctv: true
  Storage location:
  Within car park and station forecourt
- Onward Travel
  
  Buses are available on the strand outside the station. All Transport for London buses are accessible by step free access.
  More information about Transport for London buses can be found here
- Taxi Rank
  
  There is a taxi rank outside the front of the station that is open Monday-Sunday 24 hours.
- This station does not offer
  
  Rail Replacement Services
Staffing and general services
- Left Luggage
- Lost Property
  
  Monday to Friday – 09:00 to 17:30
- Staffing Level
  
  Fulltime
- This station does not offer
  
  Customer Service
Station Facilities
- Atm Machine
- Baby Change
- Refreshment Facilities
- Toilets
  
  Located on the central passage in the main concourse.
- Waiting Room
  
  All platforms are partially or fully covered with a canopy.
- This station does not offer
  
  First Class Lounge, WiFi

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London Charing Cross

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London Charing Cross

Station Message

London Charing Cross at a glance

Station details

Accessible Booking Office Counter

Accessible Public Telephones

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Height Adjusted Ticket Office Counter

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

Penalty Fares

Prepurchase Collection

Smartcards

Ticket Machine

Ticket Office

Car Park

Cycle Storage

Onward Travel

Taxi Rank

This station does not offer

Left Luggage

Lost Property

Staffing Level

This station does not offer

Atm Machine

Baby Change

Refreshment Facilities

Toilets

Waiting Room

This station does not offer

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