London Charing Cross Train Station | Times & Information

London Charing Cross

London Charing Cross station
The Strand
London
Greater London
WC2N 5HF

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Station Message

From Monday 21 February to Spring 2022 there will be no step-free access between Charing Cross railway / London underground station

Sorry for the disruption this will cause. The nearest accessible station is Waterloo East (for London underground services)

On weekdays, the busiest times at this station are generally between 06:30 and 09:30 and between 16:30 and 19:30.

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
  All ticket counters are lowered in this station. The Rail Information point has a lowered counter too.
- Accessible Ticket Machines
  
  On the concourse in front of the ticket office.
- Customer Help Points
  
  Yes, staff help is available from the Rail Information Point in the Main Concourse beside platform 5 and 6 or from any member of station staff. Mobility assistance can be arranged by contacting Southeastern� on 0845 000222. It is preferred if this assistance is requested 24 hours in advance.
- Impaired Mobility Set Down
  Yes, but not clearly identified as such. There is a large yellow Hatched box for loading and unloading that mobility passengers may use. It is unsupervised and there is no Help Point available. Help should be requested from the Rail Information Point in the main concourse, or from any member of station staff.
- Induction Loop
- National Key Toilets
  
  Located on the central passage in the main concourse. Radar key for accessible toilets
- Ramp For Train Access
- Staff Help Available
  Tuesday – 09:00 to 12:00
- Step Free Access
  
  Yes, the station is all on one level and all platforms are reachable by disabled passengers.
- Wheelchairs Available
- This station does not offer
  
  Accessible Public Telephones, Accessible Taxis
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: Southeastern , Southern
- Prepurchase Collection
- Staffing Level
  Fulltime
- Ticket Machine
- Ticket Office
  Monday to Friday – 04:30 to 01:05 Saturday – 04:30 to 01:05 Sunday – 04:30 to 01:05 The ticket office is situated on the concourse
Getting to / from the station
- Bus Services
  
  Buses are available on the strand outside the station. All Transport for London buses are accessible by step free access.
  More information about Transport for London buses can be found
- Cycle Storage Availability
  10 bike bars which can accommodate two bikes each Storage location: Within car park and station forecourt
- Taxi Rank
  
  There is a taxi rank outside the front of the station that is open Monday-Sunday 24 hours.
- This station does not offer
  
  Car Park, Cycle Storage Sheltered, Rail Replacement Services
Station Facilities
- Left Luggage
- Lost Property
  Monday to Friday – 09:00 to 17:30
- Toilets
  Located on the central passage in the main concourse.
- This station does not offer
  
  Customer Service, WiFi

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London Charing Cross

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