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London Kings Cross station Euston Road London Greater London
One Virgin Trains East Coast machine inside the travel centre and one Virgin Trains East Coast machine outside the travel centre and are DDA compliant.� There is a lowered ticket machine at this station.
Customer help points are available at the platforms and at the taxi rank as well as using the rail information point at the centre of the main concourse.
There are 3 disabled spaces with 1 hour parking outside Kings Cross station on Pancras road. There is a help point here that can be used to request disability assistance from these spaces.
There is a Disabled Meeting Point on the station concourse (near the Customer Information desk) where disabled passengers coming into the station can be picked up.
Accessible toilets are located next to platform 9 and can be operated by a radar key.
Help is available at the Rail Information Point in the centre of the concourse, station help points or from any member of staff.
Disability assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Kings Cross Information Point in the centre of the Main Concourse, station help points or from any member of staff.�
It is preferred if disabled assistance is booked 24hours in advance by using the following numbers of your relevant train operator:
Virgin Trains East Coast - 03457 225 225 [Option 3 then Option 4]� textphone 0800 975 1052 or you can email firstname.lastname@example.org. Monday - Saturday 08:00-20:00, Sunday 10:00-20:00 �
Hull Trains - FREEPHONE 0800 316 1323
Grand Central - 08440 8110 072�
Great Northern - 0800 0582 844
There is level access to all platforms. Lifts provided between concourse & Mezzanine and London Underground ticket hall.
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Wheelchairs Available
There are bus stops in streets surrounding the station on Euston Rd and York Way.� All Transport for London buses are accessible by step free access
More information about Transport for London buses can be foundAll Transport for London bus routes are served by low-floor vehicles, with a dedicated wheelchair space and an access ramp. They can also 'kneel' to reduce the step-up from the pavement. More info can be found on Transport for London's website
Storage location: Platforms 1, 8 & 9
The taxi rank is situated on Pancras Road just outside of the station.
Rail Replacement Services
Help is available at the Rail Information Point in the centre of the Main Concourse.